Charles Henn
Charles Henn at Oakes Kia

Charles Henn

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
30 Reviews
4.8

30 Reviews

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30 Reviews of Charles Henn

February 25, 2026

Dealership Rating
Employee Rating

Chuck’s boss needs professionalism. We asked for $6200 for trade-in. Chuck’s boss said $6199.99. Insult. More

by rokridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lyric Kimley

Feb 26, 2026

Oakes Kia responded

We apologize for the negative impression you have of our trade-in process, and we appreciate your feedback. It sounds like we missed the mark in conveying a professional and respectful tone during your visit. We take this seriously and would like to discuss how we can make things right. Please feel free to reach out so that we may address any remaining concerns you may have. Thank you, Meaghan Hill - General Sales Manager - 816-474-2900

February 19, 2026

Dealership Rating
Employee Rating

Chuck did an exceptional job getting us the right vehicle. Lyric was also outstanding in the finance department. More

by mikef12
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley

Feb 19, 2026

Oakes Kia responded

We're so happy to hear Chuck and Lyric made your experience exceptional! Thank you for choosing Oakes Kia and for sharing your support! Enjoy your new ride!

February 11, 2026

Dealership Rating
Employee Rating

Chuck was very attentive and helpful. I appreciated Chuck, Sarah, and Stephanie keeping me up to date on the vehicle shipping process. The price was good and the delivery was timely, even More

by dbartilson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Craig , Stephanie, Sarah; both were great at keeping me up to date by text

Feb 11, 2026

Oakes Kia responded

We're so glad to hear that Chuck, Sarah, and Stephanie made your out-of-state purchase at Oakes Kia seamless and smooth. Thank you for your business and for sharing your positive experience with our team! Enjoy your new vehicle!

February 01, 2026

Dealership Rating
Employee Rating

We were greeted right off the bat and shown where we needed to with whom our appointment was with. Very nice people and very helpful. We were treated great. More

by marcy872
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Carroll, Max Martin

Feb 02, 2026

Oakes Kia responded

It's wonderful to hear you had a seamless experience from start to finish. Thank you for choosing Oakes Kia and we hope to see you again, Macy!

January 30, 2026

Dealership Rating
Employee Rating

Chuck was easy to work with and never applied any pressure. He went out of his way to make sure I was satisfied with both the truck and the overall process. The only disappointment was that the detai More

by Landell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley, Logan Gaynor

Feb 06, 2026

Oakes Kia responded

Landell, we appreciate your feedback. It's great to know Chuck took good care of you during the process. We're disappointed the initial detailing didn't meet our standards, but glad it was resolved. We'll use this as a learning opportunity for future improvements. Thank you, Bryan Hendrich - General Manager - (816) 474-2900

January 01, 2026

Dealership Rating
Employee Rating

I was happy with my salesperson Chuck. Everyone else was very nice and all the work into buying went smoothly. More

by needlovinforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Carroll, Meaghan Hill

Jan 05, 2026

Oakes Kia responded

We're happy to hear Chuck and the team made your car-buying experience smooth and enjoyable! Thank you for choosing Oakes Kia and for sharing your feedback.

December 31, 2025

Dealership Rating
Employee Rating

It was a great experience and everyone was extremely helpful and polite. Definitely would recommend. More

by boxerman85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Carroll

Jan 05, 2026

Oakes Kia responded

Thank you so much! We appreciate your business here at Oakes Kia.

December 26, 2025

Dealership Rating
Employee Rating

Nice guys and no haggling. Overall I had a good experience at Oakes kia in nkc More

by dshandler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley

Dec 26, 2025

Oakes Kia responded

We are so happy that our Oakes Kia team delivered an excellent experience. Thank you for your kind words!

December 24, 2025

Dealership Rating
Employee Rating

Appreciated working with Chuck via text and in person, and on phone. He put effort into finding what I wanted, and working thru some stumbling blocks. More

by myresj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2025

Oakes Kia responded

Thank you for choosing Oakes Kia and for sharing your positive feedback! We’ll pass along your kind words to Chuck. See you next time!

December 24, 2025

Dealership Rating
Employee Rating

Working with this dealership has always been very good. This is the second time I’ve bought a car from them.. Chuck is very good from the sales side and Lyric is very good from the financing side. Meg wa More

by Leo R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Kimley, Meaghan Hill

Dec 26, 2025

Oakes Kia responded

Hi Leo, thanks for your kudos! We're so pleased to hear that Chuck, Lyric, and Meg took such great care of you. Enjoy your new purchase, and thank you for your business and recommendation! -The Oakes Kia Team

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