Charles Paro

The sales staff at Castle Mazda is unlike any other. They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed exp They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed explanations where needed, giving you confidence in their knowledge and the Mazda product. They truly go above and beyond and the entire sales staff works as a team. The team here has a high level of caring and integrity and you don’t feel like you are just being “handled” by a “car salesman” just looking for a commission. My sales team was amazing which made for a great car buying experience with no pressure. More

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We had a great experience at Castle Mazda Downers Grove! Found our future family car online and sent an email to test drive the vehicle the same day. We were in love and immediately put down a deposit and c Found our future family car online and sent an email to test drive the vehicle the same day. We were in love and immediately put down a deposit and came back to finalize all the paperwork within a few days. CJ helped immensely in making the entire process smooth and he was wonderful to work with! One major disappointment we have is that we were told that they would clean the car before we left the dealership and that hardly happened— the only noticeable difference was the “new car smell”. More

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