Charles Ramasir

very sloppy and spilled fluid on engine found it when i got my car home and saw something leaking from underneath got my car home and saw something leaking from underneath More

by CHERYLROSENBLEETH Verified Customer Verified Customer

Report | Print

The service is horrible almost a month in and still dealing with the same issue pertaining to my brakes squealing after supposedly having new ones put on this time I have made videos where you can outr dealing with the same issue pertaining to my brakes squealing after supposedly having new ones put on this time I have made videos where you can outright here them, tried reaching out to the service manager twice today 5/6/2025 and was told they were busy this location is quick to take your money I vehemently recommended anyone in need of service repairs to look elsewhere. More

by Eternalfitness365 Verified Customer Verified Customer

Report | Print

Overall experience was great doing my visit for an oil change. I was able to complete my errands while waiting on service. change. I was able to complete my errands while waiting on service. More

by CHIANTIFIELDS Verified Customer Verified Customer

Report | Print

Charles Ramasir was helpful during this trying time with not having our vehicle for a good 3 months or so due to transmission issues. Thankfully, the dealership provided a rental for the duration of the ca not having our vehicle for a good 3 months or so due to transmission issues. Thankfully, the dealership provided a rental for the duration of the car repair which took a very long time due to parts on order plus additional repairs when issue resurfaced. It's been a few weeks now and the car seems to be functioning back to normal. This all occurred while placing our home on the market so that adds to the stress. Charles kept us notified of timeline and any delays. Always courteous. The rental location the dealership uses also could not have been nicer. They were very accommodating and it's clear why the dealership uses them. More

by SAEZM01 Verified Customer Verified Customer

Report | Print

I have been bringing my 2017 Chevy Trax to LouBachrodt since about November of 2024, and I truly say I have not been disappointed in the service department. My service advisor, Charleston Ramasir is amazi since about November of 2024, and I truly say I have not been disappointed in the service department. My service advisor, Charleston Ramasir is amazing! He’s very helpful, attentive, and understanding. I feel seen and heard when I come to Lou thanks to him. More

by Brownj8920 Verified Customer Verified Customer

Report | Print

Bought three new cars there, this new Tahoe is the best of them all , wouldn't go anywhere else. of them all , wouldn't go anywhere else. More

by RIPROCK10 Verified Customer Verified Customer

Report | Print

Charles and team are great! They are always well informed about my vehicles and do their best to accommodate service without an appointment. They are always well informed about my vehicles and do their best to accommodate service without an appointment. More

by Happy Customer Verified Customer Verified Customer

Report | Print

They had my car for 3 days and didn't check my brakes. i went on a vacation to orlando.put my brakes are making noise. They change the oil transmission filter and they didn't fix the leak in my trunk so i went on a vacation to orlando.put my brakes are making noise. They change the oil transmission filter and they didn't fix the leak in my trunk so now I have to wait until Thursday to have it check it out.i will never go back there again.i will buy a mercedes. More

by mbrancale Verified Customer Verified Customer

Report | Print