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Charles Rankin
Charles Rankin at Shottenkirk Fort Madison

Charles Rankin

Sales Consultant

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Charles Rankin

July 17, 2026

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Employee Rating

They worked tirelessly with me picking out the right truck and making sure I got all the options I wanted and then check what be after I got it and make sure everything was OK. Couldn’t ask for a better More

by grader45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Hocker , Dave and financing warning

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Jul 17, 2026

Shottenkirk Fort Madison responded

We’re delighted Tanner and our team helped you find the perfect GMC 1500 with all the features you wanted and ensured everything was running smoothly after your purchase. Thank you for choosing us and congratulations on your new truck. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

June 26, 2026

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Employee Rating

Quick service, friendly customer service and service dept. Would recommend to sales service and others. More

by larryp41
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen, Randy Thompson

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Jun 26, 2026

Shottenkirk Fort Madison responded

It’s wonderful to know your Chevrolet Equinox service was handled quickly and with a friendly touch. Thank you for recommending our sales and service teams. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

June 18, 2026

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Employee Rating

Great service friendly and timely. Would highly recommend. Love the atmosphere.Kept in greatly informed during the process More

by cindyhocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen, Brad Richardsen, Tanner Hocker

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Jun 18, 2026

Shottenkirk Fort Madison responded

It’s wonderful to hear our team provided friendly, timely service and kept you informed during your Ford Escort visit. We’re glad you enjoyed the atmosphere and would recommend us. Thank you for sharing your positive experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

November 28, 2025

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Employee Rating

Great people to deal with. Liked how truck had great pictures on website. Wasn’t any pressure from finance guy. Liked that More

by shawnhuling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Buster, Tanner Hocker

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Nov 28, 2025

Shottenkirk Fort Madison responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

November 12, 2025

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Employee Rating

I never buy the 1st time I am there. I like to think it over. And they weren't high pressure about it. Have them include a second set of keys before you buy. I went to a lock smith and g More

by 319jhill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Hocker

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Nov 13, 2025

Shottenkirk Fort Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 17, 2025

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Employee Rating

They do a good job but you tend to have do a lot of waiting around on them. We were there for over 3 hours the day we bought our vehicle and nearly 2 hours when we went back to pick it up after they se More

by cmschmitz72310
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Oct 19, 2025

Shottenkirk Fort Madison responded

Thank you for sharing your experience with us! We truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

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