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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno
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Charles Sebastian

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.9
308 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

16 yrs, 10 mos

Industry Experience

38 yrs, 4 mos

4.9

308 Reviews

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308 Reviews of Charles Sebastian

May 03, 2024

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Employee Rating

Traded Pacifica phev for jeep 4xe both had fire recall, probably would have upgraded to 24 wrangler 4xe while my jeep was in shop, nobody uproched me, Chryslers cost me 30k $, and I paid cash for both vehi More

by rrjohnson67
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Recommend Dealer
Yes

Other Employees Tagged: Sean Donlevy

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May 02, 2024

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Good service people and the mechanics excellent work. The car was done on time and they even have a shuttle for getting to and from the shop. More

by Steve Sherman
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce, Tony Seibert

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Steve, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2024

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BEN is the bomb! So patient and professional and helpful! He's great for Jeep, so good to the customers!! More

by bellabijou.463
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Recommend Dealer
Yes

Other Employees Tagged: BEN /Service

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2024

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Everyone is friendly and efficient. Easy to make an appointment. Service done in time quoted. Dealership clean. More

by GLDUST26
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dirk Westergard, Robert Pearce

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

May 02, 2024

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Great service good helpful people always willing to help out with any questions asked very professional More

by delriofrancisco28
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Recommend Dealer
Yes
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May 02, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about Lithia Chrysler Jeep of Reno. We are glad our team could assist you with all your questions in a professional manner. Thank you for choosing us.

May 02, 2024

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The people are always helpful kind and are ready to answer any questions I may have. I always feel comfortable going to have .y car serviced More

by none23
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Recommend Dealer
Yes
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May 02, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our team's helpfulness at Lithia Chrysler Jeep of Reno. Your comfort during car service is important to us. Thank you!

May 02, 2024

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Everyone at this dealership is so helpful and kind, plus I love their coffee machine! More

by ogormancheryl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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May 02, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. It's great to hear our team and the convenient amenities, like our coffee machine, enhance your visit. Thank you!

May 02, 2024

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The service department has worked with me and positive manner every time I’ve been in there. More

by jpconst
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Donna Woody, Dana Silva, Robert Black, Joe Rivera, Robert Pearce, Colby Conine, Steven Harris, Tony Seibert

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May 03, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're pleased to hear of your continuous positive experiences with the service department at Lithia Chrysler Jeep of Reno. We value our customers and their time, and always aim to provide high-quality service.

May 01, 2024

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They’re doing very good and they’re conscientious about time and about labor cost too! They assessed the problem and fixed it promptly. More

by J.HARRAH
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Recommend Dealer
Yes
Helpful
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May 01, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 01, 2024

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Employee Rating

Charles Sebastian is the best service advisor I’ve ever had. Calm methodical and accomodating. More

by Vbroz
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Recommend Dealer
Yes
Helpful
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May 01, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback!

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