Charles Strawn
Charles Strawn at Milton Martin Honda

Charles Strawn

Service Advisor

Milton Martin Honda

2420 Browns Bridge Rd
Gainesville, GA 30504

5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Charles Strawn

May 06, 2025

Dealership Rating
Employee Rating

Excellent follow up and advance notification. Knowledgeable crew. Can’t ask for more. Availability of auto parts. More

by bala.santhanakrishnan
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2025

Milton Martin Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 06, 2025

Dealership Rating
Employee Rating

Brian was a pleasure to work with in purchasing the car. I was beginning to be upset with the service department about the recall work needed until Charles reached back out to me but after he did everythin More

by lkturner30531
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Whalen

May 06, 2025

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 06, 2025

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Charles is a great adviser. Straight to the point & got me in and out quick More

by ajpearigen
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2025

Milton Martin Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Milton Martin Honda. We look forward to having you as one of our valued customers for many more years to come!

May 06, 2025

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Service was quick and easy. I will be back for my routine services in the future. More

by derricglenn
Service Price Transparency
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Recommend Dealer
Yes

May 02, 2025

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They are also so helpful and informative. Very professional and always try’s to make the service as quick as they can. More

by melbannavong
Recommend Dealer
Yes
May 03, 2025

Milton Martin Honda responded

Thank you for choosing Milton Martin Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 29, 2025

Dealership Rating
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Had a good service encounter. Vehicle was accepted at scheduled time, complete per scheduled time. Good explanation of charges. Competent polite service member. More

by foster874188
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Milton Martin Honda responded

Thanks for sharing about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

April 24, 2025

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Charles is very personable and I feel like my car is really being watched over and cared for . That means a lot! More

by bettsmcgill29
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Recommend Dealer
Yes
Apr 24, 2025

Milton Martin Honda responded

Thank you for choosing Milton Martin Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 23, 2025

Dealership Rating
Employee Rating

What a phenomenal facility and staff! ! I have never been treating so kindly at a car dealership before. I will be returning for both sales and service again and again!! More

by arturorivera31
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2025

Milton Martin Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Milton Martin Honda.

April 23, 2025

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The service I received was quick and thorough. The attendant was polite and courteous while attentive and detailed. More

by scpeters328
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2025

Milton Martin Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2025

Dealership Rating
Employee Rating

Charles was very professional. Service was completed quickly. The only issue was the 3% surcharge for using a credit card. Paying over $70 for an oil change even after using a More

by steve_naughton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 23, 2025

Milton Martin Honda responded

Thank you, Steve, for sharing your thoughts about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

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