Chase Duvall

Allison has been good to me, she has great customer service- when they say they for the people “with not so good credit” they really are, I was afraid to go and she her because I knew my credit wasn’t service- when they say they for the people “with not so good credit” they really are, I was afraid to go and she her because I knew my credit wasn’t all that great but she helped me get out of my oldie car and got me into a 2019 car. I really appreciate everything she did for me. This was the fastest car buying experience ever ! I will refer my family and friends to go and see her ! Thank you Chase for making all the paperwork go as smoothly as possible- with everyone I encountered just felt like family there. Thank you Ryan for making the car super shiny and clean- I told him no need make it fancy because my car that I’m trading in wasn’t that pretty, he said this is the job he took and making your new car look good when leaving their dealership is what he takes pride in. Thank you Kia Leeward and Ohana Auto Credit for making everything goes as easy as you say. Thank you Mike for helping in everything- Aloha ! More

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I am giving my most fair rating I can. Frankly, I do not know how this place has over a 4 star rating. They advertised a vehicle for a price, then once we got there and expressed interest, Frankly, I do not know how this place has over a 4 star rating. They advertised a vehicle for a price, then once we got there and expressed interest, they told us it was an error even tho it was advertised on multiple websites(Carfax, their own website, and military websites). They ended up charging +$1k more. They also stated they just received the vehicle and were just finishing the vehicle which was a lie based on information provided by Carfax(had it from a month prior, fixed and detailed). All in all we managed to still get a vehicle for a decent price, but was gouged for more by this place. On top of that, after a week of owning the car, they never called or followed up with providing a safety registration sticker that was promised by Chase, one of their finance representatives there. With over a 800 credit rating, the best they did was a 9%+ APR with a $6,000 down payment. I would side with not going to this place for any military family looking for help for a vehicle. You will get taken advantage of when you are in a pinch for a vehicle. More

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Thank you so much Mike, Alli and Chance for helping me and my family get reliable transportation the suit our needs. They really have our interest at heart. No misleading agenda like I’ve experienced else and my family get reliable transportation the suit our needs. They really have our interest at heart. No misleading agenda like I’ve experienced else where, this place and their staff purely have the spirit of aloha!! Mahalo nui loa to the staff at Aloha Kia in Waipahu!! Cheeeehooooo! Yesssuah blessah!! Gods grace is sufficient for us all!🤙🏼🤙🏼🤙🏼 More

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Great Customer Service..went shopping for a car text drive 2 different cars Nero and spotage..and ended coming home with the 2020 Spotage...Thanks Kevin for a great experience and being so patient with drive 2 different cars Nero and spotage..and ended coming home with the 2020 Spotage...Thanks Kevin for a great experience and being so patient with me ..trough the whole process ..Aloha More

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