Chase Hollenbeck
Chase Hollenbeck at Rapids Honda

Chase Hollenbeck

Service Technician

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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15 Reviews
not yet
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15 Reviews

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15 Reviews of Chase Hollenbeck

September 20, 2022

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Employee Rating

Terrible customer service for service on a safety recall. Less than 1 STAR would be my rating. Rude, uninformed, not helpful at all!!! More

by boomerang
Customer Service
Recommend Dealer
No

Other Employees Tagged: Jolene Nguyen, Marlin Haney , Maddie Campbell, Kenneth Chan, Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles, Angie Sauro

June 10, 2022

Dealership Rating
Employee Rating

Service department is always so helpful. Always had great service here. I have leased 2 cars from here. More

by heidisanders56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Morules, Chad Zastrow, Shawn Richter, Marlin Haney , Kenneth Chan, Luke Khilans

Jun 10, 2022

Rapids Honda responded

Thanks, Heidi, for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 05, 2022

Dealership Rating
Employee Rating

They are wonderful they have always fixed my cars when I come in thanks you More

by andysilverman38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Rapids Honda responded

Andy, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 09, 2022

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Employee Rating

Good customer service and the sales people a wonderful. A good my oil change and it was perfectly done. And the service at the oil change was perfect More

by aminaib
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Cesar Morules, Andrew Nelson, Marlin Haney, Hamdija Mustafic , Kenneth Chan, Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles

May 09, 2022

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2022

Dealership Rating
Employee Rating

The service center does not know how to do their job right. They messed up my bottom plate and didn’t even want to help fix it. Customer service there are so unprofessional. Hanging up on customer and b More

by xeevue87
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cesar Morules, Brian Nordstrom, Andrew Nelson, Marlin Haney , Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles, Jon Nguyen

Apr 17, 2022

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Dealership Rating
Employee Rating

Great Customer Service! The service Staff were very Friend. They wer on time with my appointment. Service complete in a timely manner. More

by dfman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Nordstrom, John Vang, Andrew Nelson, Shawn Richter, Marlin Haney , Travis Johnson, Luke Khilans, Luke Knilans, Chris Lyles

Sep 13, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 05, 2021

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Employee Rating

Great service, great people, great environment, they always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda More

by ventas.espinosajorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 15, 2021

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Employee Rating

Excellent service was efficient and professional, everyone was friendly my vehicle came out very clean, I was greeted and treated very friendly. I plan to keep coming back to RapidsHonda. Am very imp More

by gree0119
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

May 16, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

Dealership Rating
Employee Rating

Great dealership. Sales and service always helpful. When you pull in for either a car wash or service someone always greets you immediately. Much appreciated More

by hjrevering
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney , Ryan Sangren

Nov 13, 2020

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 21, 2020

Dealership Rating
Employee Rating

The process was quick & friendly. They like to add on alot of things but I felt protective windshield/paint protect is important. They didn’t really clean the car well. More

by melissaslabodnik
Recommend Dealer
Yes

Other Employees Tagged: Jolene Nguyen , Ken Grantwit, Nick Mcdonald, Roger Thomas, Katie Young

Jul 21, 2020

Rapids Honda responded

Thank you, Melissa, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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