Chet Fowler

Impressed with the professionalism of the people I came in contact with. Loved the dealership interior - has a European feel with the color scheme , marble and wood choice. Love the service waiting area. I in contact with. Loved the dealership interior - has a European feel with the color scheme , marble and wood choice. Love the service waiting area. It's a small town dealership with a big city feel. Will continue to share my positive experience . Thank you! More

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Every thing was Quick, Easy, Courteous, Professional, and Friendly. Brinson Ford delivered the new vehicle to my house and drove off my old car. They handled all the paper work and minimized any potential p Friendly. Brinson Ford delivered the new vehicle to my house and drove off my old car. They handled all the paper work and minimized any potential problems. More

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Worst Dealership I have ever dealt with. After working on getting a truck for 4 weeks from 2 different salesman I thought we had reached a conclusion. made a deal over the phone with the salesman that we wou getting a truck for 4 weeks from 2 different salesman I thought we had reached a conclusion. made a deal over the phone with the salesman that we would bring a check and pick up the truck as soon as it was done getting fixed by their dealership. Less than a week after coming to this deal (and me calling almost everyday to make sure it was getting fixed) they tell me the truck was now sold to someone else 3 days ago! All this after being lied to by the first salesman and they will low ball any trade in you have. HORRIBLE dealership! they don't care and will LIE about everything! don't go! save yourself the headache! More

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Excellent customer service. We bought two vehicles over the phone and had no surprises when we arrived. We are a returning customer and will return again. We will send family from Amarillo TX to deal wit the phone and had no surprises when we arrived. We are a returning customer and will return again. We will send family from Amarillo TX to deal with the dealership. More

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This is the second truck I have purchased from Justin in This is the second truck I have purchased from Justin in the last 6 months & would recommend him to any one that is looking for a new ford. He is fr This is the second truck I have purchased from Justin in the last 6 months & would recommend him to any one that is looking for a new ford. He is friendly very knowledgeable about what he is salling & easy to work with on pricing More

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This was by far the best experience in purchasing our new truck. Justin is very professional and curtious. He and Chet made this experience very easy. I would highly recommend Justin and Brinson Ford to m truck. Justin is very professional and curtious. He and Chet made this experience very easy. I would highly recommend Justin and Brinson Ford to my friends and family. Thank you for all your help! :-) Jim and Shande Vaughan More

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We thought the price was top dollar for that year vehicle but of course we liked the truck. They said the previous owner was a non-smoker but the stench of smoke is very evident & quite easy to see t but of course we liked the truck. They said the previous owner was a non-smoker but the stench of smoke is very evident & quite easy to see the burn holes on the seats. The brakes were unbelievably bad! We would not have bought the truck had they not eventually, after some discussion, agreed to replace the brakes/rotors with new ones and they come with a one year warranty. Now that we have had the truck home for a week we are very happy with it, but we are trying to find what is rattling on less than smooth roads; something underneath? inside? just hoping nothing serious. Danado did an excellent job cleaning our '02 truck! Thank you Brinson crew! More

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Overall experience was good. Those we dealt with were helpful in making the decision on which vehicle to purchase and selecting equipment for that vehicle. helpful in making the decision on which vehicle to purchase and selecting equipment for that vehicle. More

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The entire dealership was very friendly and knowledgeable. My new vehicle was not going to be delivered on time so they put me in a loaner until mine arrived. I have not seen that done in a l knowledgeable. My new vehicle was not going to be delivered on time so they put me in a loaner until mine arrived. I have not seen that done in a long time. More

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About 2 weeks ago I went to Brinson Ford to find a used vehicle that I could travel with my family of 6 with. I wanted a truck and after visiting other dealerships it was looking like I couldn't buy what I vehicle that I could travel with my family of 6 with. I wanted a truck and after visiting other dealerships it was looking like I couldn't buy what I wanted with my price limit. My dad talked me into stopping anyway just to look. I was able to get a beautiful truck that seats 6. I'm a disabled veteran so my income is limited. Aron and Charlie were super friendly and didn't rush me or try to put me in something I didn't like. I left very satisfied. Unfortunately, 8 days later I got the blinking check engine light and though "on no I just bought a piece of crap!" They told us to bring in it and it turns out it was a Ford recall on the fuel injector. It was covered but the catalytic converter became damaged as a result. Ford didn't want to cover that part. Everyone at Brinson Ford has been extremely helpful! I didn't buy the extended warranty so they could have just brushed me off. Today, they gave me a loaner vehicle so that I can still have a way to get around. They are also doing everything possible to make Ford pay for the repairs. The employees here are the best I have ever met. There is no doubt I will be returning for my next vehicle. More

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