Chris Caruso

My experience at this dealership was extremely poor and very disorganized. We arrived early in the morning and spent more than 7 hours at the dealer. At no point was I seated in an office to properly discu very disorganized. We arrived early in the morning and spent more than 7 hours at the dealer. At no point was I seated in an office to properly discuss the price or the loan terms. I was only told verbally, and on a poorly written piece of paper, that my monthly payment would be $399. After a long wait, and being very tired since I was there with my family (who are witnesses), we left to get something to eat. When we returned, all the paperwork was already prepared for signing. Only at the very end did I realize that the payment was not $399, but higher. I complained, and David Finamza told me that this was the only loan they were able to obtain. Additionally: The loan was supposed to be under my wife’s and my name, but they ended up putting it only under my name. I was informed of the final payments after everything was already signed. I was never properly taken into an office to discuss or review the loan details. The vehicle was delivered without floor mats. I complained the same day, and the salesperson told me he would call me to give them to me. He never called. Two days later, someone called me saying the floor mats would cost $125, which is unacceptable. David told me that once the plates and registration were ready, I could pick them up at the dealer. Instead, they lost them and sent the plates and registration to my old address in New York without authorization. Everything about this purchase was chaotic and poorly handled. I filed a report with Hyundai Corporate, and I was contacted by Hyundai Consumer Affairs. This matter is currently under investigation. This dealership shows very bad sales practices, and I strongly advise anyone considering buying here to be extremely careful. More

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The Yellow Brick Road to Shillington There’s no Place like Seidel Dealership. Our paths crossed on a hot summer day when we Eased on Up the Hill to Hyundai Seidel. We had the Courage to open the do Place like Seidel Dealership. Our paths crossed on a hot summer day when we Eased on Up the Hill to Hyundai Seidel. We had the Courage to open the door and was met by a young man (Devin Harris) who had Heart of an eager new employee. We test drove a 2025 Santa Fe. The Knowledge and kindness of many employees was greatly appreciated. It didn’t take long for The Wizard to appear to make us an awesome offer. We are now driving a new Santa Fe. Seidel Hyundai Dealership is an amazing place. No lions, tigers or Bull… Just WICKED deals! P.S. Oh my, They’re pet friendly too! Shelly says Hi! More

by nssfacs Verified Customer Verified Customer

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I felt very respected and was not talked down to being a woman. Everyone treated me with kindness and respect. woman. Everyone treated me with kindness and respect. More

by cyssica1 Verified Customer Verified Customer

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Very professional and nothing is too much trouble. I was happy with the time and all of their efforts when working with me. I was happy with the time and all of their efforts when working with me. More

by cyssica1 Verified Customer Verified Customer

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Marcos was very welcoming and great at his job. He is also very professional and knows his stuff. He is also very professional and knows his stuff. More

by DAVEYJAY04 Verified Customer Verified Customer

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Traded in my old hyundai and got a 2023. Great sales team and was quick service. Great sales team and was quick service. More

by dsmspeed93 Verified Customer Verified Customer

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I would come back again. The service was excellent. They went out of there way to accommodate us The service was excellent. They went out of there way to accommodate us More

by mpeters0630 Verified Customer Verified Customer

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Very pleasant experience. I didn’t wait long at all. I always use their service department. Also a beautiful new building I didn’t wait long at all. I always use their service department. Also a beautiful new building More

by davidwisman15 Verified Customer Verified Customer

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My last service appt. for oil change took about 2 hours. Previously my oil change appt took only 45 mins. Luckily I did not have any other engagement and could wait. for oil change took about 2 hours. Previously my oil change appt took only 45 mins. Luckily I did not have any other engagement and could wait. More

by S_LAMM Verified Customer Verified Customer

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Good Service and staff is pleasant. Difficult to park since aces are pretty tightly packed in there. Difficult to park since aces are pretty tightly packed in there. More

by GJET4007 Verified Customer Verified Customer

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