Chris Chappell

Lauren was wonderful! I drove a long way to trade cars, and she took care of us quickly and with kindness and professionalism so we could make the long drive home. She is a real asset to Cooper Chevrolet! and she took care of us quickly and with kindness and professionalism so we could make the long drive home. She is a real asset to Cooper Chevrolet! Chris was also great and helped me so much from far away. I was anxious to buy a car without having seen it in person, but Chris helped put me at ease. I appreciate his patience! More

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Incredibly efficient process and experience I got in communication with Chris over 2 months ago. My wife's lease was coming to and end on our 2016 Encore. She absolutely loved the car. We though I got in communication with Chris over 2 months ago. My wife's lease was coming to and end on our 2016 Encore. She absolutely loved the car. We thought about just buying it after the lease, but when we originally shopped for this one, she wanted red and unfortunately a red one with all the options was not available in the state. My main form of communication with Chris was text. That was my preference and I wanted to see if a deal could be made through this medium. I have been in automotive digital marketing over 20 years. I have seen the progression of the internet, websites and technology in dealerships throughout the country. It is very satisfying to see a dealership embrace the technology and grow with it. The dealership had a 2019 Red Encore with all the bells and whistles my wife wanted. In fact, there was not another one like it in our area. The first time I contacted Chris, there were no good manufacturer incentives to help with this vehicle leasing. This month, there were good incentives so Chris got to work for me. I was very straight and upfront with Chris with everything about our current lease ending and the condition of the car. I told him where I would like to get to for lease payment. Chris got back to me in a timely fashion with a lease deal I was very happy with. I was able to provide all my and my wife's information via text and secured forms from their website. My wife and I drove an hour to get to this dealership event though I had a local dealer just around the corner. When my wife and I arrived, the car was out front, full of gas and ready for my wife to test drive. Chris came out and immediately greeted us with a pleasant smile and confident handshake. My wife jumped into the driver seat and I told Chris to go ahead and get int he passenger seat and I would just hang out right here. I wanted my wife to make the decision without any of my influence, after all this will be her car. When she got back, she was smiling from ear to ear and loved the new 2019 Encore. With that, we went inside with Chris and sat down. He notified Lauren that we were there and ready for the paperwork. Lauren sat down with us and had everything already printed out and ready to be signed. It only took us 10 minutes to sign all the paperwork and we were done and ready for delivery. Lauren was efficient and pleasant. Chris took us outside to go over the features and help get connected to the Buick infotainment system so we could fully utilize the new technology. Chris is a great guy and we were able to establish a great relationship even though texting is so informal, Chris was able to make that connection. With all the legwork we were able to do before visiting the dealership, this is by far my most favorite car buying experience ever. We were in and out with our new car within an hour. My wife was ecstatic and because we were able to be in and out, we went and had a nice dinner and some shopping before we made the hour drive back home. Absolutely a fantastic experience from beginning to end. I highly recommend Chris for your next purchase. More

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First brand new car The employees at Cooper went above and beyond my expectations by telling me all about my options and assisting me in buying my first brand new car. Af The employees at Cooper went above and beyond my expectations by telling me all about my options and assisting me in buying my first brand new car. After purchasing my car, I have gotten phone calls and text messages from 5 different employees ensuring that I was enjoying my car and to make sure I didn’t have any questions or concerns. I would definitely recommend them to anyone looking for a new car! More

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Excellent Very good experience, invested a lot of time finding the right vehicle I was searching for and was very courteous, helpful and understanding. I would Very good experience, invested a lot of time finding the right vehicle I was searching for and was very courteous, helpful and understanding. I would recommend the dealership and will continue to deal with them. More

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New cruze 0 down. Great service, nice smiling people, got me financed on a brand new Cruze with zero down with a below 600 credit score! This is the dealership to see Great service, nice smiling people, got me financed on a brand new Cruze with zero down with a below 600 credit score! This is the dealership to see if you need a good ride with great service and an even better warranty! More

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2018 Chevy Traverse We had a great experience at Cooper Chevrolet. Our salesman Chris Chappell was great!!! Chad the general manager was great also!!! Would highly recomm We had a great experience at Cooper Chevrolet. Our salesman Chris Chappell was great!!! Chad the general manager was great also!!! Would highly recommend Chris and Chad and Lauren. More

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5 star Mr. Chris Chappell has helped me purchase 2 trucks from Cooper Chevrolet and I have to say he is a pleasure to work with. Chris is just a down to eart Mr. Chris Chappell has helped me purchase 2 trucks from Cooper Chevrolet and I have to say he is a pleasure to work with. Chris is just a down to earth kinda guy not pushy, real friendly and doesn’t forget you even after the sale is over. If you are in the market for a vehicle give Chris a shot! More

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this was a great experience i will recommend Cooper Chevy. This was best experience in my forty something years of buying a vehicle I would highly recommend Cooper Chevrolet me and my wife had our 5 year old This was best experience in my forty something years of buying a vehicle I would highly recommend Cooper Chevrolet me and my wife had our 5 year old Granddaughter with us and the whole staff was wonderful I will use Cooper Chevrolet for maintance.! More

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Great Job! My experience with Cooper Chevrolet was pleasant on all levels. They worked well with me and my family during the purchase of my vehicle. Chris Chappe My experience with Cooper Chevrolet was pleasant on all levels. They worked well with me and my family during the purchase of my vehicle. Chris Chappell was the gentlemen to sell me my 2018 Chevy Silverado. He took time and put forth great effort in making sure we had the truck of our dreams!! More

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Chris Chappell - Recent Purchase of a Used Vehicle I am from Maryland and recently purchased a used car from Cooper Chevrolet and Buick (located in Anniston, Alabama). Chris Chappell is my primary sal I am from Maryland and recently purchased a used car from Cooper Chevrolet and Buick (located in Anniston, Alabama). Chris Chappell is my primary sales contact and all I can say is that he is the ultimate professional. It was really a pleasure to deal with him. As I mentioned to Chris, I've look at similar make/model from different dealerships and what sold me to go with Cooper is the level of trust he brought to the table. He made me feel comfortable to decide to make the purchase. It was very helpful that he's knowledgeable about the car that I purchased and went above and beyond my expectations. More

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