Chris Fischer

Excellent service, I felt very well taken care of and heard. The entire team that handled my account from arrival to departure made sure I had everything I needed and respected what I wanted, not once d heard. The entire team that handled my account from arrival to departure made sure I had everything I needed and respected what I wanted, not once did I feel pushed into any direction or like an inconvenience. Everyone was kind to me and I could tell they all truly cared. More

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Let me start by saying this was one of the most frustrating, maddening car-buying experiences I’ve ever had and it all came down to one person: salesman Wil Finlinson. His communication was absolut frustrating, maddening car-buying experiences I’ve ever had and it all came down to one person: salesman Wil Finlinson. His communication was absolutely horrible from start to finish. I was so pissed off and annoyed with how he handled things that I was literally seconds away from walking away from the entire deal. If it wasn’t for my wife calming me down and convincing me to push forward, this deal would have never gone through. The sad part is, I told multiple people I was unhappy with him, and yet they still kept pushing him on me as “my salesman.” That was beyond frustrating. When you’re making a major purchase like this, the last thing you need is a salesman who clearly lacks basic communication skills and customer care. He needs serious training, because what he has right now is NOT it. Now, credit where it’s due; the finance team was excellent. They explained everything clearly, laid out the deal in a way I could understand, and made me feel like they actually cared about earning my business. That’s the only reason this purchase didn’t completely fall apart. On top of that, since I purchased an EV (and really this should go for any first-time EV customer), GM needs to step up and offer some type of discount, promotion, or incentive on accessories. It would go a long way toward supporting new EV owners making this transition. Overall, I will buy from Ray Skillman GMC again; but never, ever with that salesman. I won’t put myself through that kind of headache again. More

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Stas treated me and my family very well. It was a good experience. Stas helped me find my car. I told him what I was looking for and he took it from there. He was very thorough bout making s It was a good experience. Stas helped me find my car. I told him what I was looking for and he took it from there. He was very thorough bout making sure I had exactly what I wanted. More

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Excellent Experience This was the best experience in buying our third Kia. We bought the first Kia Sportage in '98, our second Kia Sportage in'08 and now this Kia Sorento. This was the best experience in buying our third Kia. We bought the first Kia Sportage in '98, our second Kia Sportage in'08 and now this Kia Sorento. We have enjoyed the experience each time! The salesman Chris Swisher was a joy to work with. Our finance guy was very knowledgeable. When we need another vehicle, we will be going back to Ray Skillman KIA South. More

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Bad paint job on a new truck Went into the dealer traded my truck in on a new 2016 canyon, After I had it noticed that the driver side had some paint problems, Took it back 4 Tim Went into the dealer traded my truck in on a new 2016 canyon, After I had it noticed that the driver side had some paint problems, Took it back 4 Times then I was told if I didn't like the truck Trade it there was nothing else they were going to do, But I was told by the manger that they had a problem with the paint on several trucks, I got a hold of GMC main office and they said sorry, But didn't do a thing I was told even by the service department that they could see the problem but there was nothing more they could do. I had it less than 3 months which in that time it was in the shop 4 times 1 time for about 4 day's the truck had 4700 miles on it and I was told well we cant help you because your upside down REALLY 4 months old yes it was upside down but not that bad? so the truck was very pretty but paint, so if you buy here make sure you look at it real good I have traded the truck not gm product but I don't have to look at it and pay 36000.00 for something that was bad , shouldn't you have been upfront or try to keep the customer ? Chris Really is a hard person to deal with when I went back he said I don't see what your talking about lol, I was told to take it to service and the service writer said I would be pissed also, He said he's just a sales man and really doesn't have a clue. So now I'm really happy with my new RAM, Thank you they did what you couldn't do WOW and I thought that you folk's were the best I know this will not matter to you and probably will never get posted but you will never see me there again. P.S. can you take me off your mailing list Thank you. Tell Mr. Ray he probably needs to have a under cover customer come in and really see what's going on when they have a problem. And Keith is the one who told me about the paint problem, But when we tried to trade he said well it's not worth what you owe. More

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My first ebay purchase This was my first purchase of a car through ebay. I was looking for red Shelby GT500 Convertible that was in excellent condition. Chris Fisher did a This was my first purchase of a car through ebay. I was looking for red Shelby GT500 Convertible that was in excellent condition. Chris Fisher did a great job getting me comfortable in making this purchase (without actually visiting the dealership) and was able to have it delivered to my home in New Jersey. Shortly after I took delivery, I noted a potential problem with the rear view mirror. Ray Skillman stood behind their dealer warranty and promptly mailed me a new mirror (and sold me a Ford Extended Warranty at cost). I would highly recommend purchasing another car from them. Thanks again, Chris More

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Top Notch Customer Service! Great Overall Experience! After finally deciding to trade in my 15 year old car, I drove one and a half hours from my house to Indianapolis to go to another dealership about 1/ After finally deciding to trade in my 15 year old car, I drove one and a half hours from my house to Indianapolis to go to another dealership about 1/4 mile away from this one (who shall remain nameless cough *hubler* cough) to look at a vehicle. After a horrible experience there, I found the same vehicle online at Ray Skillman and decided to take a look at it since I had already made the trip. To my surprise, just walking in the doors was a completely different experience from the other dealership! They were warm, friendly and inviting! They did not treat us like we were interupting their day or like we were too young and poor to be seriously considering a $35,000 car. They actually went the extra mile to make my car buying experience a pleasant one. I test drove all the vehicles I wanted, had all my questions answered (without being made to feel stupid) and they were NOT pushy! It was amazing!!! I highly recommend this dealership. They do everything possible to get you in the car of your dreams, even if your credit is not perfect. I am so glad I decided to go there instead of just heading home after my horrible experience at the other place. I am now the proud owner of a GMC Acadia Denali and I will be buying our next vehicle for my fiance from there as well! Thank you Chris Fischer & Robert Griffith!!! You guys are a pleasure to work with! More

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It was great doing business with the sales team of It was great doing business with the sales team of Shayne/Chis. The team effort shows in the results of a great buying experience. I wasn't th It was great doing business with the sales team of Shayne/Chis. The team effort shows in the results of a great buying experience. I wasn't the easiest customer to work with and Shayne/Chis dealt well with me. Have a great sales year, I cannot say enough good things about the whole new car purchase. Any requests were handled in a professional and courteous manner. This was from the first visit through the final paperwork and payment with finance. Bill More

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My experience in purchasing a new car -- a 2012 Buick LaCrosse -- was excellent and, frankly, exceeded my expectations for customer service. Chris Fischer, assisted by Shayne Payton, were outstanding LaCrosse -- was excellent and, frankly, exceeded my expectations for customer service. Chris Fischer, assisted by Shayne Payton, were outstanding sales representatives in every possible way. I was given excellent information about the LaCrosse and its features, and I was shown the various options and upgrades which were available. I recived a fair price on my trade-in, and the pricing of the car, and the 39 month lease, were explained completely to me. I paid less than I expected, and less than other dealers which I consulted, and that was a pleasant surprise! Throughout the process, the tone was low-key and absolutely without pressure. I was never given unreasonable deadlines for decision-making, and there was no attempt to get me to reach a decision sooner than I wished to do so. I not only would tell others about my psotive experience, I would certainly return to Chris and Shayne for other automotive needs. Since my purchase, I have received updates about service options, always with a statement that I can call and ask for help or advice at any time. Follow-up has been active, consistent, and welcomed. I give my highest recommendation to Chris and Shayne, and to Ray Skillman, which has obviously recruited and hired quality personnel and then trained them well in the essence of customer service. A+ in every way! More

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Chris Fischer was great to work with when buying my new 2012 GMC Acadia. He let me test drive several vehicles and even offer to let me take it home for the weekend to make sure that it was the car I want 2012 GMC Acadia. He let me test drive several vehicles and even offer to let me take it home for the weekend to make sure that it was the car I wanted. He was friendly, informative and has checked on me several times to make sure the car is working out for me. My tire sensor light came on during a really cold spell and I called Chris to see if there was something I should do. He told me to bring it to the service dept immediately, which I did, and they had me in and out in 10 minutes. And they were all very friendly as well. Love my Acadia! More

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