Chris Gilmore

Mechanics did a awesome job replacing the motor on my car. Salesman always been good to dill with.👍 car. Salesman always been good to dill with.👍 More

by BRAMBONES Verified Customer Verified Customer

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Great service always on time, take care of major problems if they happen I use nobody but graph if they happen I use nobody but graph More

by LINDAFILAN Verified Customer Verified Customer

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It was fun, and pretty easy. Got the right car at the right place, right time, and for the right price. I recommend more people to shop at Graff for a new car, for sure!!!! Got the right car at the right place, right time, and for the right price. I recommend more people to shop at Graff for a new car, for sure!!!! More

by scottskorupa Verified Customer Verified Customer

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We recently purchased a used Tesla Model Y from Graff Ford of Chesterton. Overall, we are happy with the final deal and appreciate that the dealership was willing to work with us on price, repairs, and d Ford of Chesterton. Overall, we are happy with the final deal and appreciate that the dealership was willing to work with us on price, repairs, and delivery. There were a few condition items on the vehicle that were not as clear in the original listing as we would have preferred, including some dents/scratches and a few listing details that needed clarification. However, once those concerns were brought up, the dealership worked with us to make the situation right. The manager agreed to have the dents repaired, scratches buffed, and the vehicle delivered to us, which gave us more confidence moving forward. The buying process had some moments where communication could have been better, especially after the paperwork was signed and while we were waiting for repair updates. That said, when we were able to speak directly with management, they were helpful and seemed committed to getting the work done correctly rather than rushing it out the door. I would recommend Graff Ford of Chesterton, but I would also encourage future buyers to inspect used vehicles carefully, ask specific questions, and make sure any promised repairs or delivery terms are put in writing. In our case, they were willing to work with us and stand behind what was agreed upon, and that mattered a lot. More

by rkell1 Verified Customer Verified Customer

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My husband Dennie took the car in and was very pleased with time and service. with time and service. More

by patti Verified Customer Verified Customer

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I completely trust this service department, Fox being the person I know will tell me the truth and have my best interests in mind. I travel a lot and don’t know much about cars and could easily be take the person I know will tell me the truth and have my best interests in mind. I travel a lot and don’t know much about cars and could easily be taken advantage of. Having the confidence I do with Graff makes everything so much better! The customer service is AMAZING, but the assurance and trust that I know you will take care of me is top. More

by pandeheather Verified Customer Verified Customer

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They have very friendly staff that worked with me on finding a used car with low mileage with a car payment I could actually afford without putting me in financial strain. They actually got me a vehicle finding a used car with low mileage with a car payment I could actually afford without putting me in financial strain. They actually got me a vehicle I love compared to other companies that try to upsale you or get you something that you dont like or doesn't fit you needs. Highly recommend More

by tiffany.scott92 Verified Customer Verified Customer

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They did a good job. . on time. Friendly work ers. They let you know when they were done . on time. Friendly work ers. They let you know when they were done More

by pamelazosso58 Verified Customer Verified Customer

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Had transmission work done on a truck they put in 3 transmission could get any of them to work and truck was out fo service for months at a time while they tried to fix transmission. Ended up being it transmission could get any of them to work and truck was out fo service for months at a time while they tried to fix transmission. Ended up being it to a local transmission shop to get it fixed right. More

by Regioniron Verified Customer Verified Customer

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Great dealership near our home that had a large selection of new & used vehicles available. Everyone there was very helpful & informative in our search for a new vehicle & went above & beyond! of new & used vehicles available. Everyone there was very helpful & informative in our search for a new vehicle & went above & beyond! More

by noelleutley Verified Customer Verified Customer

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