Chris Gilmore

This week I had a number of issues with my 2019 Ford EcoSport. I initially had the car towed to a service center in Chesterton and they were unable to identify the problem. I had the car towed to yo EcoSport. I initially had the car towed to a service center in Chesterton and they were unable to identify the problem. I had the car towed to your dealer service department to help with the problem. First, let me say that I have purchased 2 other vehicles from this location ( Bozak), so I am familiar with the service department, or so I thought !! The Service from your staff ( Richard Leidolf) was timely, detailed, and accurate. He was very knowledgeable and able to identify the problem and repair the issues in 2 hours. The Mr. Leidolf worked with me and explained everything to me. He also provided information on additional service for the body damage on the vehicle and the oil change service you provide. The cost of the repair was fair and reasonable. I will definitely recommend Graff Ford to my colleagues and friends. I will definitely be back for the additional service on my car, but I will look to purchase a new car from you. Thank you for making a very trying week better !! More

by RKORTHAIS Verified Customer Verified Customer

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I have called fox several times about a issue we have on our 2024 F-350 we just had work done to and my son has also called and we have yet to receive a call back from them. I will be looking for another de our 2024 F-350 we just had work done to and my son has also called and we have yet to receive a call back from them. I will be looking for another dealership in the near future to service our 4 diesels we currently have. More

by Digdavis Verified Customer Verified Customer

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We appreciate the transparency in pricing and the fair value offered for our trade in. value offered for our trade in. More

by My2cents Verified Customer Verified Customer

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My wife and I purchased this vehicle from Michigan. The team at Graff Ford made the process extremely easy and she walked away with a brand new Bronco! Thanks to Vito and the entire staff at Graff Ford The team at Graff Ford made the process extremely easy and she walked away with a brand new Bronco! Thanks to Vito and the entire staff at Graff Ford of Chesterton for everything. More

by katelyn.salazar0225 Verified Customer Verified Customer

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Mike Teal is a great salesman and the dealer was really helpful thank you and very friendly. helpful thank you and very friendly. More

by RANDYRR5002 Verified Customer Verified Customer

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Enjoyed coming back to purchase a vehicle. My first was thru Bozac, but some of the same people are still there. Im pleased with service My first was thru Bozac, but some of the same people are still there. Im pleased with service More

by sondrachirders48 Verified Customer Verified Customer

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Was an enjoyable experience I plan on bringing all my cars to this great dealership cars to this great dealership More

by mhagen1 Verified Customer Verified Customer

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I had my transmission replaced with my extended warranty. Fox provided great customer service and made everything go smooth. Thanks! Fox provided great customer service and made everything go smooth. Thanks! More

by VINSTAN37 Verified Customer Verified Customer

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Everyone is very helpful with getting my truck repaired and back on the road. Super friendly and back on the road. Super friendly More

by edwardhabas Verified Customer Verified Customer

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I had a great experience at Grall The salesman was extremely nice as the finance manager Love my car extremely nice as the finance manager Love my car More

by lindap1111 Verified Customer Verified Customer

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