Chris Roberts

Absolutely horrible service! Did not fix the actual issues. Almost impossible to connect with anyone in a leadership or management role to deal with the issues. Did not fix the actual issues. Almost impossible to connect with anyone in a leadership or management role to deal with the issues. More

by rmccarty26 Verified Customer Verified Customer

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Informative and very helpful explaining the problem and offers options. Transport to pick up my vehicle was very much appreciated and the driver was awesome. Thanks offers options. Transport to pick up my vehicle was very much appreciated and the driver was awesome. Thanks More

by lorraineschrothrn Verified Customer Verified Customer

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Excellent job finding and fixing the problem they also honestly found out repairs were under warranty Excellent! honestly found out repairs were under warranty Excellent! More

by hbryerman Verified Customer Verified Customer

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Personnel are very professional and informative. Was able to explain the problem of my care to me . Wait time was not long and waiting area is comfortable. Was able to explain the problem of my care to me . Wait time was not long and waiting area is comfortable. More

by ladyvw123 Verified Customer Verified Customer

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I highly pleased withe the help But I had a major issue Because I have had my truck for less then 6 months and I am having major issues the transmission was bad I am get it replaced now I purchased the tru Because I have had my truck for less then 6 months and I am having major issues the transmission was bad I am get it replaced now I purchased the truck for work and now I have been out of work for 3 weeks very hard time for me and to make this worse the person who sold me the truck Cam totally gave me false information leading me on a run around trying to get my correct paperwork and warranty for the truck and may I add had me on hold for an hour and never called me back till this day to apologize or give me correct information very displeased with customer service and aid and a very serious matter I did get in contact with Chris in the finance department and I was very pleased and grateful that he could assist me in this matter thank you Chris I appreciate you and I hope your team can find away to correct this matter and give me the respect and courtesy I deserve More

by Markese Randall Verified Customer Verified Customer

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Was having issues with my jeep and they were able to figure out what was wrong and explain everything with me. Communicated with me throughout. Felt comfortable moving forward with repairs. figure out what was wrong and explain everything with me. Communicated with me throughout. Felt comfortable moving forward with repairs. More

by daisy Verified Customer Verified Customer

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They’re reliable, friendly, and to prompt. I can always rely on the service department to diagnose and repair what’s going on with my car. I can always rely on the service department to diagnose and repair what’s going on with my car. More

by Sylvesterbiddle22 Verified Customer Verified Customer

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Drop my car off at service they realize what was wrong with. It said warranty doesn’t cover that and I wanted the paperwork stating everything they did to my car and exactly what’s wrong with it and all t with. It said warranty doesn’t cover that and I wanted the paperwork stating everything they did to my car and exactly what’s wrong with it and all that and I wanted to give it to the warranty company myself they never gave me the paperwork to show what exactly was wrong with my car. You know everything about my vehicle And I called numerous of times. Spoke to the service manager. He said he would email me the paperwork never did I called called didn’t get no paperwork come to find out they never even diagnose my car like this is a Dodge dealership and I have a Dodge vehicle like that’s terrible service from a service center. If your car has an issue, they should plug up their $20,000 machine and print out the information that they retrieve from your car and they should be able to give you that info so you can give to your warranty company so you can get your car fixed but he said it’s something that is not gonna be covered so he didn’t start nothing because his workers won’t get paid so basically my car stay there for two weeks knowing they couldn’t do nothing and then they finally decided to call me and tell me this this is totally uncalled for terrible service. All you have to do is give me the paperwork that I was asking so I can give it to my warranty company so yeah I highly recommend. Don’t take it to money from Dodge for service go to Dodge of Turnersville quality service there. More

by enriquerodriguez27 Verified Customer Verified Customer

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Brought my car in they said they checked it out. It is something warranty won’t cover. I wanted the paper with all the information of their diagnostics and never received the paperwork even after I It is something warranty won’t cover. I wanted the paper with all the information of their diagnostics and never received the paperwork even after I picked the car up so customer service is terrible in the service department. More

by enriquerodriguez27 Verified Customer Verified Customer

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Every one was very pleasant. The finance getting my truck very fast and efficient. My salesman was quick to go oversetting up my phone and explain the workings of apps The finance getting my truck very fast and efficient. My salesman was quick to go oversetting up my phone and explain the workings of apps More

by oneresearchrn Verified Customer Verified Customer

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