So far not a good experience with my certified honda.
One problem noted at dealership and two others after. I regret not opening every door, every window, turning and touching everything that moves. Didn
One problem noted at dealership and two others after. I regret not opening every door, every window, turning and touching everything that moves. Didn't realize I should also check every screw to confirm that the certification part was done correctly by the dealership. Once the sale is complete, the sales and service team go unresponsive. I should not have immediate problems with a certified vehicle with 2,000 miles on it.
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by SACHDEVA.ROHI
Verified Customer
Verified Customer
Jan 01, 2026 -
Schaumburg Honda Automobiles responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Jan 12, 2026 -
Schaumburg Honda Automobiles responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Jan 12, 2026 -
SACHDEVA.ROHI responded
Email or phone
Sachdeva.Rohi@gmail.com
414-870-1806
Clearly explained what was needed at the appointment time
and maintenance was completed in perfect time.
and maintenance was completed in perfect time.
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by tqaiser
Service Price Transparency
The service was fast this time.
Chris was great, friendly and explained everything well. The lounge is clean and comfortable
Chris was great, friendly and explained everything well. The lounge is clean and comfortable
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by msl
Service Price Transparency
The dealership is very friendly and seem to care.
I didn’t buy my car there, but I enjoy their service.
I didn’t buy my car there, but I enjoy their service.
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by Fish1950
Service Price Transparency
Chris gave me excellent service, it was absolutely
superb! Chris was professional and very helpful!
superb! Chris was professional and very helpful!
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by Antoinette
Service Price Transparency
Service was well done and timely as stated by the Honda
service advisor clearly informed
service advisor clearly informed
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by kglover0684
They are always courteous, knowledgeable and friendly at
this dealership. A pleasure visiting there. A nice free car wash is always welcome.
this dealership. A pleasure visiting there. A nice free car wash is always welcome.
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by tom.elliott
Service Price Transparency
CJ was attentive and honest in talking about repairs that
were requested and the cost.
were requested and the cost.
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by prdpt
Service Price Transparency
Outstanding service advisor.
Very good waiting area. Helpful staff and reasonable rates. Courteous staff and advisors.
Very good waiting area. Helpful staff and reasonable rates. Courteous staff and advisors.
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by Bk7455
Service Price Transparency
First time I have had service at this location and I will
definately go back.
definately go back.
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by mugrad91
Service Price Transparency
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5 yrs
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