Chris Townsend
Chris Townsend at Joseph Buick GMC

Chris Townsend

General Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
56 Reviews
4.6

56 Reviews

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56 Reviews of Chris Townsend

July 17, 2025

Dealership Rating
Employee Rating

I love the housety everyone was so nice from the front to the shop area More

by RALLSTONYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

Jul 17, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 10, 2025

Dealership Rating
Employee Rating

Scott was very nice and not too pushy. He listened well to me about the car I would need More

by FOSTER_maryann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

Jul 10, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 13, 2025

Dealership Rating
Employee Rating

Salesman was very nice and helpful. Didn't try to pressure or influence my decision. Was willing to work with me. More

by hummelgard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

May 14, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 01, 2025

Dealership Rating
Employee Rating

Smooth process. Dennis was very helpful through the whole process. Everyone that assisted us was nice and helpful. More

by DIERKSENJED74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

May 01, 2025

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

April 10, 2025

Dealership Rating
Employee Rating

Recently brought my Yukon in for an oil change, recall, computer update. Scheduling was easy, and everyone was very polite. Tommie is a true asset to the dealership. More

by SECONDHANDPAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommie

Apr 11, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 22, 2025

Dealership Rating
Employee Rating

The staff and service is always excellent. They're always friendly and listen to you. More

by GSUEADKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

March 02, 2025

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Employee Rating

Wonderful dealership. Everyone is very friendly and easy to work with. Pat is wonderful and make the buying process easy. More

by Britney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith , Pat Valpreda and Scott —salesman

Mar 02, 2025

Joseph Buick GMC responded

Thanks, Britney, for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

February 25, 2025

Dealership Rating
Employee Rating

Overall visit was good. One software update incomplete and requies me to come back. Tailgate button is now not working after my visit and software updates. More

by JSEALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2025

Dealership Rating
Employee Rating

My truck still has an unacceptable noise (whine when decelerating and coming to a stop) somewhere in the drivetrain. I am disappointed the GM was not consulted. The truck remained in service for two wee More

by creek1311
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2025

Joseph Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 12, 2025

Dealership Rating
Employee Rating

Always had great service at Joseph GMC. I bring my vehicle in everytime it needs serviced since 2021. Staff is friendly and knowledgeable, thank you. More

by ZACHARYBOWLING55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Matt Sensel

Feb 12, 2025

Joseph Buick GMC responded

Zachary, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

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