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Christian Arnold
Christian Arnold at Jones GMC
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Christian Arnold

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.8
29 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

4.8

29 Reviews

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29 Reviews of Christian Arnold

May 04, 2025

Dealership Rating
Employee Rating

I had a bad experience with my salesman and the sales manager at Jones GMC. They do NOT stand behind what they sell. The service department is the only reason I went back. They are great! More

by Bp3790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Johnson, Nicole Thompson, Matt Sharp, Spencer Westbrooks, Justin Murphy, Elizabeth Horner, Jessica McDaniel

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May 05, 2025

Jones GMC responded

Thank you for your honest feedback. We're truly sorry to hear about your negative experience with the sales team, and we understand how frustrating that must have been. We're glad to hear our service department has continued to earn your trust and provide great support. Your experience is important to us, and we will share this with our management team to help improve moving forward. If there's anything more we can do to assist you, please don’t hesitate to reach out to me at 731-925-4018. - Bethany Franks, Director of Marketing, PR, & Community Outreach

April 19, 2025

Dealership Rating
Employee Rating

Sales department does not stand behind what they sell and neither does the sales manager. More

by Bp3790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelan Davison, Adam Johnson, Nicole Thompson, Spencer Westbrooks, Samantha Devlin, Elizabeth Horner, Jessica McDaniel

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Apr 21, 2025

Jones GMC responded

We're really sorry to hear that you had a disappointing experience. Your feedback is important, and we’d like the opportunity to understand what happened and try to make it right. Please consider reaching out to out to me at 731-925-4923. We want to do better and restore your trust. - Bethany Franks, Marketing, PR, and Community Outreach Director

March 13, 2025

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Employee Rating

Very professional and knowledgeable technicians and staff. I'm very pleased with the service and respectful staff More

by marcusleeharris.87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks

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Mar 13, 2025

Jones GMC responded

Thank you for taking the time to share your feedback with us, Marcus. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

February 19, 2025

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Employee Rating

Great service with exceptional personable customer service. They always take the best care of my vehicles More

by Matthew Briney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks , Rebecca Watkins

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Feb 19, 2025

Jones GMC responded

Matthew, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

January 23, 2025

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Employee Rating

It’s never a problem getting an appointment for service. I enjoy the service team. They are always nice and willing to help. More

by rgennys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks

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Jan 24, 2025

Jones GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

December 07, 2024

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Employee Rating

Great customer service. Employees are very knowledgeable and helpful, hard to believe in this day and time. More

by gallianfulton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks , Rebecca Watkins

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Dec 09, 2024

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

November 24, 2024

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Employee Rating

Quick. Friendly. Good pricing and great customer service. Would recommend 10/10. Great place to go. More

by zeg19892383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks , Rebecca Watkins

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Nov 26, 2024

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 14, 2024

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Employee Rating

Great Seevice. Checked all recalls for me. Worked out the wiper blade cost. All Good More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks , Rebecca Watkins

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Nov 16, 2024

Jones GMC responded

Thank you for the kind words for our service department, Cindy! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

October 21, 2024

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Employee Rating

I always have a great experience at Jones GMC. The people at the service desk are so kind and helpful. Great service More

by Has2run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson

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Oct 22, 2024

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

September 09, 2024

Dealership Rating
Employee Rating

Requested service completed without issue, all concerns addressed and tended to. Service department is much improved from when we first purchased our vehicle. More

by MATTHEW.MANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks , Rebecca Watkins

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Sep 09, 2024

Jones GMC responded

Thank you, Matthew, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jones GMC Management Team

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