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Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Christian Ayala

September 12, 2025

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Employee Rating

Very friendly personnel. We were in for our 10k mile service. We were helped immediately. Shelby in the service department was quick and thorough. Would recommend Shottenkirk More

by Joe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby

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Sep 13, 2025

Shottenkirk Toyota San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota San Antonio, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 11, 2025

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Employee Rating

Called to see if they had any last minute availability for an oil change. They were able to schedule me in. I was greeted when I pulled up and they were very helpful in answering my questions. The entire More

by Kellumd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Manzano

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Sep 11, 2025

Shottenkirk Toyota San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota San Antonio. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 06, 2025

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Employee Rating

I really like the person JJ Saenz. He is very friendly and helps me every time I come to have my car serviced. More

by scottiasandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JJ Saenz

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Sep 06, 2025

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 05, 2025

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Employee Rating

Always reliable service. Knowledgeable employees. comfortable waiting area. Clean restrooms. Friendly sales staff. Love my Toyota. More

by ilexberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Davila

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Sep 05, 2025

Shottenkirk Toyota San Antonio responded

Thank you for choosing Shottenkirk Toyota San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 05, 2025

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Employee Rating

The service department is very organized and knowledgeable. Making an appointment was easy and all the staff were very friendly. More

by Ramonaanomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katelyn

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Sep 06, 2025

Shottenkirk Toyota San Antonio responded

Ramona, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 30, 2025

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Employee Rating

Service was amazing. They got me in quickly and my vehicle is running better than ever. My customer service Rep Aaron Kelley was awesome! He kept me informed every step o More

by Lyleweng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Kelley

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Aug 30, 2025

Shottenkirk Toyota San Antonio responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 30, 2025

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Employee Rating

Outstanding service Have had my Tundra serviced twice at that location Very happy with all More

by rklonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2025

Shottenkirk Toyota San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 23, 2025

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Employee Rating

Great facility and staff. Kept informed about the vehicle progress.got in and out in good time. More

by daniel030655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service

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Aug 23, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

August 22, 2025

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Employee Rating

Very disappointed. Are nickel & diming us for service!!! Will not use them again. Charging $25 for raking car in for service. First and last time I will do this. Thi More

by Angelina Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 25, 2025

Shottenkirk Toyota San Antonio responded

Angelina, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please contact us at (210) 526-2851 and ask for one of our managers.

August 21, 2025

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Employee Rating

Excellent service. Kind. Attentive. Great accommodations. great attention to detail and always a pleasant experience. More

by jeromewhitson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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