Christian Ayala

Great facility and staff. Kept informed about the vehicle progress.got in and out in good time. Kept informed about the vehicle progress.got in and out in good time. More

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Very disappointed. Are nickel & diming us for service!!! Will not use them again. Charging $25 for raking car in for service. First and last time I will do this. Thi Are nickel & diming us for service!!! Will not use them again. Charging $25 for raking car in for service. First and last time I will do this. This dealership very greedy. I will never do business with them again. More

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Excellent service. Kind. Attentive. Great accommodations. great attention to detail and always a pleasant experience. Kind. Attentive. Great accommodations. great attention to detail and always a pleasant experience. More

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I bought my Tundra there when the dealership was still Alamo Toyota. and I will keep going there to Shottenkirk Toyota to have my truck serviced. Alamo Toyota. and I will keep going there to Shottenkirk Toyota to have my truck serviced. More

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Base on my on experience Mr Joey Castillo help me his excellent customer service made my day I feel he went above and beyond and not only that but any person that work their had a positive kind attitude excellent customer service made my day I feel he went above and beyond and not only that but any person that work their had a positive kind attitude thank u thank u thank u I they recommended this Toyota More

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It was easy to make an appointment for my 10k service but it seemed especially busy when we arrived. There was some difficulty figuring out where to go, A woman employee walking by was especially help but it seemed especially busy when we arrived. There was some difficulty figuring out where to go, A woman employee walking by was especially helpful in finding a service rep [apparently the guy assigned to me wasn’t there) and also helped me figure out where my car was when service was done. It did take,almost 2 hours which was actually about what I had originally expected instead of the much shorter time I was told. All in all service was good, the service rep was friendly and professional. I think my next visit will go much more smoothly. More

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I had a great experience servicing my 2025 Tacoma, they serviced my car sooner then I expected, I would recommend this dealership to everyone. serviced my car sooner then I expected, I would recommend this dealership to everyone. More

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Great and efficiente service. Oil, filter change and multi point inspection took only 46 minutes Oil, filter change and multi point inspection took only 46 minutes More

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I enjoyed the pictures and how they explained the service that was needed and how I was informed that some of the services could be done at a different time that was needed and how I was informed that some of the services could be done at a different time More

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My service advisor James Green and the service techs were very helpful getting the service completed on my vehicle on time. very helpful getting the service completed on my vehicle on time. More

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