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Christopher Tavarez
Christopher Tavarez at Mazda of New Rochelle

Christopher Tavarez

Service Advisor

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

Contact Me
4.5
32 Reviews

Dealership Experience

3 yrs

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.5

32 Reviews

Write a Review

32 Reviews of Christopher Tavarez

September 03, 2025

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Employee Rating

Phillip was very helpful and informative and had a great attitude while working with me and explaining my car situation More

by jay
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Philip Rhone

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Sep 04, 2025

Mazda of New Rochelle responded

Hi Jay, I’m happy to hear that Phillip provided such helpful and informative service while addressing your car situation. It’s great to know his positive attitude made your experience at Mazda of New Rochelle enjoyable.

September 02, 2025

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Employee Rating

They were very helpful. I thought for a new Mazda and getting the first service done I would have least gotten a free complimentary oil change. You guys need to give more More

by Warrior0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Philip Rhone

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Sep 04, 2025

Mazda of New Rochelle responded

Hi, thank you for your feedback. I’m glad to hear our team was helpful during your first service. I appreciate your suggestion regarding complimentary oil changes and service coupons, and I will share it with our team to see how we can improve the experience for our customers at Mazda of New Rochelle.

August 28, 2025

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Great customer service staff was respectful and professional they were also knowledgeable about the services being provided More

by Mardou
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Recommend Dealer
Yes
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Aug 28, 2025

Mazda of New Rochelle responded

Mardou, thank you for the kind words! We’re so glad our team provided you with professional, respectful service and kept you informed along the way. We appreciate your feedback and look forward to helping you again whenever you need us!

August 24, 2025

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Service was prompt and efficient. They are very friendly and helpful, I was taking care of on time More

by garyjohn295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashely Cabral, Philip Rhone

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Aug 25, 2025

Mazda of New Rochelle responded

Thank you for sharing your experience! We’re so glad our team was able to get you taken care of quickly while keeping things friendly and helpful. That’s exactly the kind of service we strive to provide every visit!

August 21, 2025

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The service department did not properly inspect my vehicle and tried to say my damage was not covered under warranty. The damage was a result of a mechanical issue and not an outside influence as the More

by Houston7912
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Philip Rhone

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Aug 22, 2025

Mazda of New Rochelle responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 10, 2025

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Excellent customer service! Amanda is a pro as are the techs at Mazda of New Rochelle More

by margaretmcd8809
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Recommend Dealer
Yes

Other Employees Tagged: Philip Rhone , Amanda is the absolute best!!!

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Aug 10, 2025

Mazda of New Rochelle responded

Thank you, Margaret! We’re thrilled to hear Amanda and our Mazda of New Rochelle tech team provided excellent customer service. We appreciate your kind words!

July 31, 2025

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They have a can-do attitude and communicate very well. The teamwork is evident and I feel that the employees like working there. More

by rix3putt
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Philip Rhone

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Jul 31, 2025

Mazda of New Rochelle responded

Thank you for your fantastic review! We’re thrilled to hear you noticed our team’s can-do attitude and strong communication. It means a lot to us that you feel the positive energy and teamwork here — we truly enjoy working together to serve our customers. We look forward to continuing to provide you with great service!

Jul 31, 2025

rix3putt responded

Very happy to recognize the strong client-centric culture that has evidently been nurtured there. That is why I keep coming back!

July 28, 2025

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Employee Rating

The staff are great. I love the new valet stand in the parking lot. It makes checking in very easy. Mazda New Rochelle takes great care of my car More

by alicialeonhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Philip Rhone

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Jul 29, 2025

Mazda of New Rochelle responded

Thanks so much, Alicia! We’re thrilled to hear you’re loving the new valet stand, it’s all about making your visit as smooth as possible. Our team at Mazda of New Rochelle truly appreciates your kind words and the trust you place in us to care for your car!

July 20, 2025

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Employee Rating

Very nice polite accommodating staff thank you Amanda as always for taking care of me and providing such great service. More

by Ariamny hernandez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Wilson, Rosslin Pierre, Naomi Santos, Xaviera (Gwen) Maynard, Massimo Stecchi, Dumitru Tanasa, Jordan Luzzi, Lewis Matos, Philip Rhone

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Jul 20, 2025

Mazda of New Rochelle responded

Thank you, Ariamny! We’re happy to hear Amanda and the team continue to provide you with polite and accommodating service. We appreciate your kind words and look forward to helping you again!

July 19, 2025

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Employee Rating

I called them to tell them I was going to be late about 20 or 30 minutes. They accommodated me when I came in and got me out the door early. Everybody was courteous. More

by Mike m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Philip Rhone

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Jul 20, 2025

Mazda of New Rochelle responded

Thank you, Mike! We’re glad we could accommodate your schedule and get you in and out quickly. It’s great to hear our team was courteous throughout your visit. We appreciate your feedback!

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