Christopher Walters | Page 26

Helpful and accommodating Service work was performed quickly and with a full explanation. While waiting in the comfortable lounge area, I was able to arrange for my next MB to Service work was performed quickly and with a full explanation. While waiting in the comfortable lounge area, I was able to arrange for my next MB to lease! More

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Excellent customer service We made the switch to the Beaverton dealership for servicing our car because of location. We continue to go back because of the ease and efficiency fo We made the switch to the Beaverton dealership for servicing our car because of location. We continue to go back because of the ease and efficiency for drop off and pick up, and I've been very impressed with proactive communication from the service department. More

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Great Service!! I thoroughly enjoyed working with Chris Walters! He was professional, courteous, and very helpful! The service was fast and my loaner car was awesom I thoroughly enjoyed working with Chris Walters! He was professional, courteous, and very helpful! The service was fast and my loaner car was awesome ... a red convertible!! Would highly recommend this dealership to anyone that asks!! Thank you! More

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One word... Awesomeness! Chris, was a rock-star! I didn't have an appointment, but needed help with replacing a dead battery. Chris got me in immediately and resolved my pr Chris, was a rock-star! I didn't have an appointment, but needed help with replacing a dead battery. Chris got me in immediately and resolved my problem in less than 2hrs. More

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New E350 Great overall experience with the process. Bought a new E350, had to bring it back for a small service detail along with having the plates placed. Loa Great overall experience with the process. Bought a new E350, had to bring it back for a small service detail along with having the plates placed. Loaner was ready as promised, car was washed and all service was done above expectations. Thank you Brandon and Chris for making iy easy! More

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Surprises I was told that the service would take 3 hours and that a loaner car would be available for me to use. The loaner car was not available but I did get I was told that the service would take 3 hours and that a loaner car would be available for me to use. The loaner car was not available but I did get a ride to and from another appointment I had. Since the service only ended up being 1.5 hours, it ended up being ok to not have the loaner car. Had the service needed to be longer, I would have been very disappointed since I had several errands I needed to accomplish during that time. The price for labor, over $300 for 90 minutes, was more than double the highest range of $110-140 from a reputable quoted application. I think that the labor cost was excessive and very out of line with the industry, possibly even for Mercedes. I did not agree that the range was non-Mercedes quotes are adjusted for this area and make for "Mercedes-Benz C300 Maintenance Service B in Portland, OR". More

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