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Chuck Shirley
Chuck Shirley at Nucar Chevrolet of New Castle

Chuck Shirley

Medium Duty & Commercial Associate

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

4.7
6 Reviews
4.7

6 Reviews

Write a Review

6 Reviews of Chuck Shirley

July 31, 2025

Dealership Rating
Employee Rating

I found NuCar last year, the turnaround time and inventory were unbeatable, this past July I needed a RED van ASAP and Chuck came thru with one. More

by bob@bobsredtrucks.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew, Burris was training under Chuck

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Aug 01, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience! We’re so glad Chuck was able to get you the red van you needed so quickly!

April 26, 2025

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Employee Rating

All went well and I like how they take care of my car; however, I needed a back windshield wiper, and I read about it when I got home. I would have had them put it on. It takes a better part of an hour More

by VIKINGGRANNY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Nucar Chevrolet of New Castle responded

Thank you for your feedback! We’re glad you had a good experience overall and apologize for the inconvenience with the wiper. We appreciate your patience and look forward to taking care of it for you.

April 21, 2025

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Employee Rating

Was told my vehicle had passed inspection but 2 hrs after driving home the check engine light came on. Comes to find out that it needed a new catalytic converter and that was almost a 2 week wait on repairs. More

by abaynard215
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Apr 22, 2025

Nucar Chevrolet of New Castle responded

We’re sorry to hear about your recent experience and completely understand your frustration. Our Fixed Operations Director looked into this right away. He reached out to you yesterday and left a voicemail asking for a call back so we can speak directly and address your concerns. After reviewing the inspection process for the vehicle you purchased, we confirmed that during our used car inspection, the computer diagnostics did not indicate any issues with the catalytic converter. If it had, we absolutely would have taken care of it prior to the sale. We’re eager to speak with you directly and work toward a resolution. Please feel free to return our call at your earliest convenience. Thank you,

April 10, 2025

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Employee Rating

I liked that I could schedule an appointment for an oil change. I also liked that I could use the wifi to work while I waited. More

by jakrywko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Nucar Chevrolet of New Castle responded

Thank you for the review! We're glad you enjoyed the convenience of scheduling and using the Wi-Fi while you waited. Hope to see you again soon!

April 01, 2025

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Employee Rating

Everyone there were very nice and helpful. i felt I waited long for just a oil change More

by Kraussnewcastle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Nucar Chevrolet of New Castle responded

Thanks for the 5-star review! We're glad you found the team nice and helpful. We appreciate your patience and will work on making wait times shorter in the future!

February 21, 2025

Dealership Rating
Employee Rating

We have bought a number of trucks over the years. 2001 was the first one. Chuck is always accommodating and straight up. No nonsense dealing. More

by JEFFREYGROUSER
Recommend Dealer
Yes

Other Employees Tagged: Karen Spangler

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Feb 24, 2025

Nucar Chevrolet of New Castle responded

Thank you for your continued trust over the years! We're glad to hear that Chuck has consistently provided you with straightforward and accommodating service. We truly appreciate your loyalty and look forward to serving you again!

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