Cindy Kroll

I've always had great service at Infiniti but this last experience wasn't the best. The communication was extremely slow, I had to call and ask whether my car was done because it had been there all day. I experience wasn't the best. The communication was extremely slow, I had to call and ask whether my car was done because it had been there all day. I had questions about the recommended services but didn't get an answer via text so I had to call a couple hours later to try and get the answer to approve it or not. They did fix a rattling in my door and did not charge me which was very nice and I appreciate that. Normally they always wash and vacuum the car when I have a service done but this time they just handed me a card for a free car wash somewhere else so I am not sure if they don't have the staff right now or whether they have stopped offering to do that. The young lady that welcomed me was great and another young lady gave me a ride home and that was great too. More

by TSEMLERJONES Verified Customer Verified Customer

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Over all I am very satisfied if I get the second key fab that I expected the vehicle came with. It wasn’t disclosed that there was only one. that I expected the vehicle came with. It wasn’t disclosed that there was only one. More

by bsmloft Verified Customer Verified Customer

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We have bought many cars thru the years at Woodhouse but had never been out to the Infiniti dealership. Cindy Kroll was such a sweetie and the finance guy was super nice too. Just a great experience and w had never been out to the Infiniti dealership. Cindy Kroll was such a sweetie and the finance guy was super nice too. Just a great experience and we love the used car we bought. It is working out great for us. Keep up the good work there! Comes highly recommended from me for sure/ Thank you More

by tamisuehalstrom Verified Customer Verified Customer

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Wonderful experience! !! Cindy Kroll is the best!!! We absolutely love her!!! And we absolutely love our Infiniti!! I highly recommend going to Infiniti of Omaha for your n !! Cindy Kroll is the best!!! We absolutely love her!!! And we absolutely love our Infiniti!! I highly recommend going to Infiniti of Omaha for your next dream vehicle!! More

by kkbruns Verified Customer Verified Customer

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No issues during the visit. Friendly employees and the process was efficient. I will continue to come back. Friendly employees and the process was efficient. I will continue to come back. More

by sarahwalker1 Verified Customer Verified Customer

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Amazing customer service. Prompt, efficient, respectful. Spoke to Cindy over the phone on April 17th, 2025 afternoon and purchased completed next morning. Car was shipped from Prompt, efficient, respectful. Spoke to Cindy over the phone on April 17th, 2025 afternoon and purchased completed next morning. Car was shipped from Omaha to Ohio at doorstep on the 21st with surprise gift and car-washed as I requested. I can’t praise her enough for her service. More

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Awesome transaction! I would do business with them again. Cindy is awesome and a great person! I would do business with them again. Cindy is awesome and a great person! More

by garypriceomaha Verified Customer Verified Customer

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Oil change and tire rotation did not take very much time. Service and rep were excellent! Service and rep were excellent! More

by SWICK60 Verified Customer Verified Customer

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Cindy was great to work with. She provided the information we needed to make a good decision. Her follow up after the sale was excellent! She provided the information we needed to make a good decision. Her follow up after the sale was excellent! More

by Andy Brosius Verified Customer Verified Customer

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Cindy was very helpful throughout the entire process. She was very supportive and not focused only on the sale. Thanks Cindy!! She was very supportive and not focused only on the sale. Thanks Cindy!! More

by mhartz Verified Customer Verified Customer

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