Cindy Timmons

They have been my dealer of choice for several years now and I have purchased 5 vehicles over those years. and I have purchased 5 vehicles over those years. More

by LEICHTY1 Verified Customer Verified Customer

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My experience was excellent. Although it was a routine inspection it was between xmas and new year. Vehicle was completed on time as promised the same day. Cindy and Mike are t Although it was a routine inspection it was between xmas and new year. Vehicle was completed on time as promised the same day. Cindy and Mike are terrific! More

by DANJON53 Verified Customer Verified Customer

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Great customer service. All question's answered and service was timely. Would recommend this facility. All question's answered and service was timely. Would recommend this facility. More

by TYSAVISKY22 Verified Customer Verified Customer

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10 out of 10! Always an exceptional experience every time I bring my truck in for service! They always get things taken care of quickly and the service advi Always an exceptional experience every time I bring my truck in for service! They always get things taken care of quickly and the service advisors are great to work with. Their service department is the reason when I’m looking for a new vehicle or know someone who is Washington Ford is where I go and recommend others go. More

by markstevens1941 Verified Customer Verified Customer

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I think for what you charge for your services somebody could have brought my vehicle in when I came to pickup. I was given my keys and told my vehicle was in space #bla bla.No free car wash no express oi could have brought my vehicle in when I came to pickup. I was given my keys and told my vehicle was in space #bla bla.No free car wash no express oil change service like other dealerships. More

by 00WONTONS.RAMENS Verified Customer Verified Customer

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Good experience. I was in a couple weeks prior for the same issue and it was not corrected. This time, the team and service were fantastic. After this experience, I w I was in a couple weeks prior for the same issue and it was not corrected. This time, the team and service were fantastic. After this experience, I would highly recommend the Washington Ford service center. More

by eric_fergus Verified Customer Verified Customer

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Took my truck in because it felt like it wasn't getting boost. They said the tech didnt see any codes and thought it drove fine so I went and picked it up. that evening I got a service engine soon light an boost. They said the tech didnt see any codes and thought it drove fine so I went and picked it up. that evening I got a service engine soon light and read the code myself. Sure enough it was a low boost code. When I turned the truck off and back on the light was off. Luckily I took a picture of the code myself. I took the truck back to them and talked to the tech. He said they might have to keep it and see if it acts up because he can't do anything unless he gets a code. I made another appointment so we will see how it goes. Not real impressed so far. There are a few ways to at least rule out if a turbo is bad, and they are simple checks, but doesn't sound like they even did that. More

by eric_fergus Verified Customer Verified Customer

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Like every other show they have their issues but this shop will make things right if managements feet are held to the fire. shop will make things right if managements feet are held to the fire. More

by STEVEN.KOLESAR Verified Customer Verified Customer

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Scheduling is easy, reminders helpful but not too much, pickup is convenient and courteous, service is fast and well explained, new more than you really need. Wouldn’t go anywhere else pickup is convenient and courteous, service is fast and well explained, new more than you really need. Wouldn’t go anywhere else More

by ADAM.MARCINIEC Verified Customer Verified Customer

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Great Service as always. Cindy always takes care of my car servicing and does a wonderful job. Vehicle was delivered to my house which saved me a lot of hassle. Will take my Cindy always takes care of my car servicing and does a wonderful job. Vehicle was delivered to my house which saved me a lot of hassle. Will take my car no where else. More

by kevlou77 Verified Customer Verified Customer

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