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Cindy Timmons
58 Reviews
58 Reviews
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58 Reviews of Cindy Timmons
February 25, 2026
Cindy is the best! Always extremely attentive, accommodating & helpful! Finding those qualities in today's franchise store experience is rare! Always extremely attentive, accommodating & helpful! Finding those qualities in today's franchise store experience is rare! More
by Dave Lazzarotti
Verified Customer
February 19, 2026
Horrible service. My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue w My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue with the rear differential and that parts were being ordered. I asked if it was safe to drive, and I was told it was okay for now. When the parts came in, I dropped the vehicle off again, thinking the repairs would be completed. Instead, I received a message saying they needed to keep the vehicle because they hadn’t fully diagnosed the problem and that additional parts would be needed. Called and left a message for the service manager and I'm still waiting for his return phone call. Professionalism at its finest! More
by TLUCAS215
January 21, 2026
They have been my dealer of choice for several years now and I have purchased 5 vehicles over those years. and I have purchased 5 vehicles over those years. More
by LEICHTY1
Other Employees Tagged: Andrea Baumgardner, CJ Gaudio, Brennan May, Darren Burns , Mike Reed Mike Therond
January 04, 2026
My experience was excellent. Although it was a routine inspection it was between xmas and new year. Vehicle was completed on time as promised the same day. Cindy and Mike are t Although it was a routine inspection it was between xmas and new year. Vehicle was completed on time as promised the same day. Cindy and Mike are terrific! More
by DANJON53
December 21, 2025
10 out of 10! Always an exceptional experience every time I bring my truck in for service! They always get things taken care of quickly and the service advi Always an exceptional experience every time I bring my truck in for service! They always get things taken care of quickly and the service advisors are great to work with. Their service department is the reason when I’m looking for a new vehicle or know someone who is Washington Ford is where I go and recommend others go. More
by markstevens1941
Other Employees Tagged: Laura Danzuso , The girls at the cashier window are always great !
December 16, 2025
I think for what you charge for your services somebody could have brought my vehicle in when I came to pickup. I was given my keys and told my vehicle was in space #bla bla.No free car wash no express oi could have brought my vehicle in when I came to pickup. I was given my keys and told my vehicle was in space #bla bla.No free car wash no express oil change service like other dealerships. More
by 00WONTONS.RAMENS
December 10, 2025
Good experience. I was in a couple weeks prior for the same issue and it was not corrected. This time, the team and service were fantastic. After this experience, I w I was in a couple weeks prior for the same issue and it was not corrected. This time, the team and service were fantastic. After this experience, I would highly recommend the Washington Ford service center. More
by eric_fergus
December 03, 2025
Like every other show they have their issues but this shop will make things right if managements feet are held to the fire. shop will make things right if managements feet are held to the fire. More
by STEVEN.KOLESAR
Other Employees Tagged: Don Paris, Kevin Konek, Jake Verbanec, Andrea Baumgardner
December 03, 2025
Took my truck in because it felt like it wasn't getting boost. They said the tech didnt see any codes and thought it drove fine so I went and picked it up. that evening I got a service engine soon light an boost. They said the tech didnt see any codes and thought it drove fine so I went and picked it up. that evening I got a service engine soon light and read the code myself. Sure enough it was a low boost code. When I turned the truck off and back on the light was off. Luckily I took a picture of the code myself. I took the truck back to them and talked to the tech. He said they might have to keep it and see if it acts up because he can't do anything unless he gets a code. I made another appointment so we will see how it goes. Not real impressed so far. There are a few ways to at least rule out if a turbo is bad, and they are simple checks, but doesn't sound like they even did that. More
by eric_fergus
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