Cisco Lugo

My experience with southern Acura has been professional and thorough every visit so far. And Cisco always goes the extra mile to address whatever is going on with my car. and thorough every visit so far. And Cisco always goes the extra mile to address whatever is going on with my car. More

by arkrecovery.wellness Verified Customer Verified Customer

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Very nice and supportive I only wish they had the service to clean your windows to clean your windows More

by brendaholly Verified Customer Verified Customer

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I stop by on Tuesday,upon closing, needed my car looked at . underneath my care the co bring was dragging on the ground., eventhough the was about to close., eyery one from the manger to the service Tea at . underneath my care the co bring was dragging on the ground., eventhough the was about to close., eyery one from the manger to the service Team stepped in and helped me out. I want you all to know I really Appreciate you all !!! More

by Spraggins507 Verified Customer Verified Customer

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They went out the way to make sure all work was done the right way . They were focus on my satisfaction. right way . They were focus on my satisfaction. More

by cjtjaj720 Verified Customer Verified Customer

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Good dependable service. Prices are a bit high for simple repairs. It is a dealership however. Prices are a bit high for simple repairs. It is a dealership however. More

by Keatts6865 Verified Customer Verified Customer

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Complete confidence in the service department and my service manager Kevin. I can always know that the work will be necessary, performed well and at a good value service manager Kevin. I can always know that the work will be necessary, performed well and at a good value More

by Fiferdad Verified Customer Verified Customer

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Service was good. Time of service was good. Matt was a great tech. Kevin was a great advisor. Time of service was good. Matt was a great tech. Kevin was a great advisor. More

by Rachel Verified Customer Verified Customer

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I am extremely disappointed with the service I received at the Acura dealership in Newport News. I brought my vehicle in for a routine state inspection, and not only did they fail it, but they also provide at the Acura dealership in Newport News. I brought my vehicle in for a routine state inspection, and not only did they fail it, but they also provided me with a list of major issues they claimed were wrong with my car. Thankfully, I decided to get a second opinion—only to find out that NONE of the issues they identified were actually present. As a loyal Acura customer, this experience felt like a betrayal. This kind of dishonest and misleading service is unacceptable. I will never return to the Newport News location. If I choose to purchase another Acura in the future, I will gladly take my business across the water. Integrity and customer loyalty should mean more than this. More

by Shetika Pope Verified Customer Verified Customer

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Excellent customer service Technicians are on time with work They keep me updated on status work They keep me updated on status More

by donna.caniano Verified Customer Verified Customer

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Great customer service. The service kept me up to date on the services that were performed. It was a great surprise that my car was washed. The service kept me up to date on the services that were performed. It was a great surprise that my car was washed. More

by melvinlrichardson Verified Customer Verified Customer

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