Clay Moorhead

Working with Brad Schultz on my BMW X1 purchase was an excellent experience. He was very professional in communicating with me and working through a few concerns. I would recommend Brad and BMW of Cincinn excellent experience. He was very professional in communicating with me and working through a few concerns. I would recommend Brad and BMW of Cincinnati North to others. More

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Wonderful buying experience. Not only would I recommend BMW of Cincinnati North to someone else, but it might be the only place that I purchase a vehicle from in the future. Prof Not only would I recommend BMW of Cincinnati North to someone else, but it might be the only place that I purchase a vehicle from in the future. Professional, understanding, and very accommodating. Brad Schultz was our salesman and he was wonderful to work with. More

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Very knowledgeable staff in every department. Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . More

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We bought a car in 2011 and had difficulty with breach of promise from the sales person. Just bought another car and disliked communication by same salesman and his friendly but disarming manager. Overall, promise from the sales person. Just bought another car and disliked communication by same salesman and his friendly but disarming manager. Overall, the service provided for our car, and the service managers, has been great. More

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I live in Kentucky and drive to BMW of Cincinnati North because I am always treated like a person. I pass right by another BMW dealership on the way. I recently purchased my 4th BMW from BMW of Cincinnat because I am always treated like a person. I pass right by another BMW dealership on the way. I recently purchased my 4th BMW from BMW of Cincinnati North and my second brand new one. When I bought my previous BMW 5 years ago, Brad Schultz remembered me from 11 years before when I worked with a previous salesman on my first two certified used BMW's. He remembered me even from my first BMW Which I bought in 2007. I was super impressed that he took time to remember me and who I worked with all those years ago. This time around, of course I went to Brad. He was patient with me until I found one that I loved. I actually bought almost the same exact car, including color, trading in my 2019 for a 2025. Brad had everything finished for me and ready for me when I got to the dealership to limit my time at the dealership. He gave me a fair price for my trade in. I have always loathed buying cars and sitting all day at the dealership. Brad and Crystal took that out of the equation. I got there a little early. Brad made sure my new car was perfect and ready in the showroom with a big red bow on it. They treated me like family. I had a scheduled time with Crystal Harrison in Finance who was fabulous. There wasn't a mystery or smoke and mirrors. She was very transparent and honest and really helped me get what I wanted and needed at the best price. Besides some chat about kids and living in Kentucky, I was in and out very fast and on the road in my new car. My whole experience was super easy and I am in love with my 2025 530i that is fully loaded and gorgeous! Thank you Brad and Crystal and the whole team that supported me! I also experienced excellent service with the service department. I had previously scheduled my 2019 for maintenance. Clay arranged for me to have valet service and a loaner brought to me. They provided me with a video of my car. It just so happened I was already working on a deal for the new BMW. It worked out great. I arrived yesterday in the loaner vehicle, completed my transaction and said my last good byes to my old car, "Stella Blue." I have been a loyal customer of BMW North of Cincinnati (Jake Sweeney) for 17 years. I plan to continue to be a loyal customer. Shannon Culp, Bellevue, Kentucky More

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I can't say enough about the amazing job that Jeff Robinson, Brad Schultz, Clay Moorhead and Tim Gabbard did in getting me my 2022 CPO X5. They went above and beyond to make sure I was happy and got t Robinson, Brad Schultz, Clay Moorhead and Tim Gabbard did in getting me my 2022 CPO X5. They went above and beyond to make sure I was happy and got the car I wanted. Special props to Jeff Robinson for going the extra mile to make sure I was satisfied. The sales and service at BMW Cincinnati North is the best! Great customer service, financing, and service! Would recommend this dealership to anyone. Lifelong customer for sure! More

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We just a purchased a used 3 Series and Brad was super helpful through the entire process. There was a ding on the windshield that he noticed and replaced the window free of charge, also through wheel cap helpful through the entire process. There was a ding on the windshield that he noticed and replaced the window free of charge, also through wheel caps and a new driver side arm rest. This is a used car and they went above and beyond to make it almost new! We will definitely go back for our next car. More

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We stopped in at BMW of Cincinnati North one morning without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may be, was for my wife. After a long line of Lincoln cars and suv's, she wanted a sedan. Ford/Lincoln no longer builds a car other than the Mustang. She has also owned a few of those in the past. Our first foray into a non-Ford purchase after 49 years was near. Brad was sensitive to our apprehensions. He went to great length to supply my wife with a car that met her wants completely for a test drive. Only took 3 to satisfy her. Sales Manager Ed Besl had a hand also. Alise did a great job teaching the car's controls with Clay Moreland handling the F&I with care. Thanks again to them all. If our first BMW is as satisfying as the sales experience we will definitely return. More

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Igor Titov is the best salesman I had ever seen! He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to n He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to navigate you through the process, day or night, and will help you to get the best deal possible. And even after you brought your car, he would be so easy to contact and he will always help you if any additional questions or issues arise. He treats every customer as a family. More

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Thank you, Brad! You made leasing experience simple, easy, and FAST!!!! I appreciate all the before effort you did to make the transition effortless on my side. I ha You made leasing experience simple, easy, and FAST!!!! I appreciate all the before effort you did to make the transition effortless on my side. I have been with BMW North for 20 years now and will only use them!!! More

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