Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Clayton Parulski
My Review of Wilde Toyota Scion:
I had an excellent experience purchasing a Toyota Highlander at Wilde Toyota in December 2008. Based on all of the research I did, the price was outstanding. I've taken the vehicle back for service every 5000 miles and have been treated well every time. I just completed the 30,000 mile maintenance and received service that went above and beyond what I expected. Because of the recall on the Highlander, I had to replace the all weather mats with new mats designed by Toyota. I noticed the new mats were not as effective in containing the snow and salt and reported this to Wilde Toyota on my recent visit. They were selling a different style of mat at the dealer that was slightly similar to the ones I had replaced and I was at first told that I could purchase these mats for $80. I mentioned that this didn't seem fair since the added expense for suitable mats would really be due to the recall, and I had already paid for quality all weather mats at the time I originally bought the vehicle. I worked with Clayton Parulski who generously agreed to provide the new mats to me at no additional expense. He was completely professional and understanding, and this has been my experience with Wilde Toyota from the time I first purchased the vehicle two years ago. Excellent dealer and I highly recommend working with them.
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