Cleveland Suttles

No complaints did me justice. Great experience and would recommend to anyone looking to buy Great experience and would recommend to anyone looking to buy More

by KAYQUAN_LUCAS Verified Customer Verified Customer

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The only dealership I've ever been to where the entire sales department work together as a team. Shottenkirk is like one big happy family, I'm glad that I'm on my third purchase from them. sales department work together as a team. Shottenkirk is like one big happy family, I'm glad that I'm on my third purchase from them. More

by KEMO4JAH Verified Customer Verified Customer

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Roberto is an incredible guy! Always takes time to go the extra mile for me and get me the best service in all of GA Always takes time to go the extra mile for me and get me the best service in all of GA More

by Andrew Verified Customer Verified Customer

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Excellent treatment and upmost respect! The sales team goes above and beyond for the customers. Albert is by far one of the best guys I’ve ever done business with. I just purchased a new tr The sales team goes above and beyond for the customers. Albert is by far one of the best guys I’ve ever done business with. I just purchased a new truck from him. This will be the 8th one I’ve bought from the dealership and was assisted by Albert every time! More

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Great, dealership, service dept is top notch, always get me in and out on a timely manner and address all issues. me in and out on a timely manner and address all issues. More

by diamondlyfe311 Verified Customer Verified Customer

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Had an appointment at 1:00 pm to have a minor repair on my vehicle. When I arrived, I was told that it may take 24 hours to be repaired. REALLY???? 24 hours to fix a rattle!!! Why would I need an appoin my vehicle. When I arrived, I was told that it may take 24 hours to be repaired. REALLY???? 24 hours to fix a rattle!!! Why would I need an appointment to have them find and fix an interior rattle? Ok, so I left the car to be repaired thinking I would hear from them by the next day. Called around 2:00 to get an update and the call went to voicemail. Called again around 2:30. Again, got a voicemail and I left a message for call back. Called again about 4:00 and once again got a voicemail. I decided to call the main service line and they just connected me again to the service writer (Steven Thorpe) and I got the voice mail again! Finally called the main line again and explained that I am trying to get an update on my vehicle that was supposed to be done by 1:00 pm. I finally got a service person to speak to me and was told they haven't looked at it!!!! He claimed that it would get done and they will call us when it is ready. In about 20 min. I got the call that it was done! IT ONLY TOOK 20 MINUTES AND THEY HAD MY CAR FOR OVER 24 HOURS!!!!! Funny how I never got a call or a call back after leaving a voice mail message for an update on the service, but I got FOUR calls from a Shottenkirk representative wanting to purchase my car due to the high demand for cars!!!! Needless to say, I am not impressed with the service department. I would not be near as upset if I did not have an appointment (whats the point for appointments if they cannot be prepared to even look at the car on the day you make the appointment?). Also, how hard is it to keep the customer updated with the progress, even if the work takes a little longer than anticipated? I am usually very patient and understanding. However, the lack of customer service was very disappointing. By the way, could it be that I am a female, and I was being taken advantage of???? More

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That is why I have Purchase two vehicles. The service is excellent and the service is great. excellent and the service is great. More

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The salesman was polite and respectful, he allowed me to get to the point and not waste his and or my time. Thanks Anthony J. get to the point and not waste his and or my time. Thanks Anthony J. More

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Cleveland helped me greatly. Put me in a new truck and back on the road in 2 hours. I advise anyone needing a vehicle to come to Canton and ask for Cleveland. back on the road in 2 hours. I advise anyone needing a vehicle to come to Canton and ask for Cleveland. More

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Cleveland was an awesome salesman & he thoroughly worked with us to get us a deal. The sales managers were awesome too. Overall great experience, amazing customer service & fantastic deal on our Jeep & trad with us to get us a deal. The sales managers were awesome too. Overall great experience, amazing customer service & fantastic deal on our Jeep & trade in! More

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