Clint Thomas

This was our second visit in a few days for a transmission issue. Bosco, our service technician was very helpful in explaining the issue and we left the car overnight for repair. The car, our Bui transmission issue. Bosco, our service technician was very helpful in explaining the issue and we left the car overnight for repair. The car, our Buick Enclave was delivered the next day, as promised , in perfect running order. We have purchased at least 4 autos from Sheehan and have always been pleased with the sales and service. More

by zipathome Verified Customer Verified Customer

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Always a pleasure to be in this dealership. Everyone is helpful and friendly. I really feel that I have the knowledge I need to make decisions on my next purchase. Everyone is helpful and friendly. I really feel that I have the knowledge I need to make decisions on my next purchase. More

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We have been dealing with Sheehan zbBuick for more than 20 years. Thir service is professional and their service people are exceptionally helpful. Our technician, Bosco Morosco will always keep us apprised 20 years. Thir service is professional and their service people are exceptionally helpful. Our technician, Bosco Morosco will always keep us apprised of the progress of the service on our vehicle. He always does his very best to assure that we are satisfied.. We have purchased 5 vehicles at Sgeehan Buick and have always been pleased with follow up and service. More

by zipathome Verified Customer Verified Customer

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It is always easy to schedule an appointment and our service advisor Bosco is great. Keeps us updated on what needs to be done, how long it will take and we always know the cost up front. When it come service advisor Bosco is great. Keeps us updated on what needs to be done, how long it will take and we always know the cost up front. When it comes to warranty work he always goes the extra mile to make sure we are covered. More

by williamgillis3 Verified Customer Verified Customer

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Excellent service advisor. Excellent service I would recommend it to anyone very good experience. Andrea is very professional. Excellent service I would recommend it to anyone very good experience. Andrea is very professional. More

by pcpalazzoinc Verified Customer Verified Customer

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Always the best service, even for the smallest of problems- top notch!Can’t say enough good things about them!! problems- top notch!Can’t say enough good things about them!! More

by larryrocker66 Verified Customer Verified Customer

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Nemo was the best. He went through everything with me, and follwed up a few days later to make sure everything was great. He went through everything with me, and follwed up a few days later to make sure everything was great. More

by JVINKEMULDER Verified Customer Verified Customer

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Always willing to help, lots knowledgeable and patience. The service managers treat customer with respect and honesty. Great department. The service managers treat customer with respect and honesty. Great department. More

by Brandon1035 Verified Customer Verified Customer

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From the moment we walked into this dealership, we were met with genuine support, patience, and respect. Mikhail was absolutely amazing—his guidance made all the difference. Clint, the manager, was also a met with genuine support, patience, and respect. Mikhail was absolutely amazing—his guidance made all the difference. Clint, the manager, was also a pleasure to work with. I’m truly grateful we ended up at this location and got to work with such kind and caring people! More

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Secrets sheehan buick gmc tried to bury. .. sheehan buick gmc is a predatory operation built on lies and customer exploitation. I traveled hundreds of miles, only to be met with a calcu .. sheehan buick gmc is a predatory operation built on lies and customer exploitation. I traveled hundreds of miles, only to be met with a calculated betrayal; a vehicle riddled with numerous hidden and substantial defects. This was a calculated act of fraud, a deliberate, premeditated lie. I have documented text messages where their representative explicitly lied, assuring me the only issue was a malfunctioning rear window. They knew exactly what deception, the depth of moral corruption, and the financial exploitation they were engaging in. By deliberately withholding crucial information about the vehicle's true condition and profiting from the sale of a defective car, they financially exploited me. Specifically, they deliberately hid the following from me: * Seat heaters – inop * Moon roof – inop * Navigation – inop * Front side marker lights – inop * AUTO function on HVAC – inop * Windshield wiper blades – dry rotted off * HVAC fan blower motor – grinding and nearly dead * Side mirrors – inop * Center console – not even attached to the hinge. * DVD system – inop * DVD monitors in headrests – purposefully scratched out. * And the grand finale? An EVAP system so critically failed, I couldn't even fuel it after leaving the dealership. * Oh, and after inspection at home, I found that it has a cracked/leaky fuel tank neck. When I called and exposed all of their lies, marc's response was a callous, "What do you expect, you bought a used car." A response that perfectly encapsulates their contempt for their customers. sheehan buick gmc knowingly and purposefully sells defective vehicles, recklessly endangering lives. Their 'as-is' clause is a pathetic attempt to shield themselves from their fraudulent actions. They knew about these numerous defects and hid them. And they knowingly put me and others on the road at risk. sheehan buick gmc is a testament to the absolute worst of the automotive industry, and they will put you and your family at risk. (Update 1): After posting my original review (above), I received a response claiming that the manager would “really like to speak with me regarding this matter” and provided a phone number. I took the time to reach out, hoping for a resolution. Instead, I was met with a condescending attitude from clint thomas, the sales manager. Rather than showing any understanding or concern about his dealership's fraudulent concealment of the vehicle's numerous legitimate problems, clint's tone and demeanor were arrogant and disrespectful. He asked, in a condescending tone, “What can I do for you?” and, just like marc, he added, “You do realize that you bought a used car, right?” This wasn't just unprofessional — it displayed the utter depths of their moral bankruptcy. It’s clear that their online reply to my review is nothing but a front to make people believe they actually care about their customers. They claim they want to speak with me, but when I reach out, I’m met with nothing but disrespect and indifference. It’s all a tactic to give the illusion they are addressing the situation when, in reality, they are doing nothing at all—except trying to make it look like they care. They don’t care about their customers, and it’s obvious they just want to take customers for all they can get and then brush legitimate complaints under the rug. Do yourself a favor and stay far away from this stealer-ship. They are untrustworthy, dismissive, and completely disrespectful. Don’t let them deceive you like they did to me. (Update 2): clint thomas, the sales manager, called me and dangled a $1,000 reimbursement for the essential EVAP system repair costs, contingent, of course, on me removing my negative reviews. Relying. on his 'word,' I removed my reviews and then they ended all communication with me, proving their utter lack of integrity. Their purposeful deceit clearly and plainly shows their absolute lack of integrity and corruption. More

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