They were NOT upfront and forthcoming about what they
were doing. Just an extremely bad experience.
were doing. Just an extremely bad experience.
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by lynnseetha
Verified Customer
Verified Customer
Jan 20, 2026 -
Fort Wayne Nissan responded
We're sorry to hear about your experience, Lynn, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Jan 23, 2026 -
Fort Wayne Nissan responded
We're sorry to hear about your experience, Lynn, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Great service and attention to my questions and concerns.
Dylan and The staff were great. Thank you
Dylan and The staff were great. Thank you
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by leopreza
Verified Customer
Verified Customer
Jan 15, 2026 -
Fort Wayne Nissan responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Devin & Cody were both professional & friendly & helpful.
Overall fantastic experience! Thanks! We love our cars!
Overall fantastic experience! Thanks! We love our cars!
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by chriswoods722
Verified Customer
Verified Customer
Other Employees Tagged:
Devin
Jan 14, 2026 -
Fort Wayne Nissan responded
Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Attentive staff, clean show room and offices, seamless
paperwork and contract experience. It was a pleasure to introduce my daughter to the car buying experience here.
paperwork and contract experience. It was a pleasure to introduce my daughter to the car buying experience here.
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by scottmacfar
Verified Customer
Verified Customer
Jan 10, 2026 -
Fort Wayne Nissan responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
My brand new car is glitchy.
I took it back 2wks later to have it inspected and, of course, they claim it's fine. Now i have a brand new Nissan that occasionally doesn't recogniz
I took it back 2wks later to have it inspected and, of course, they claim it's fine. Now i have a brand new Nissan that occasionally doesn't recognize my key and doesn't connect to my phone unless i do a soft reset on the Nissan Connect touch screen. After the reset, i get 2 or 3 days of flawless connectivity, but then it starts glitching again. I shouldn't have to reset ANYTHING in a brand new car
Also, dealer didn't discuss what options were on the car. The Nissan website lead me to believe certain thing, like an app that'll start my car, is available for a monthly subscription for my model. My car is listed under the subscription package. Turns out tho, this particular car doesn't have the hardware to subscribe to the Nissan Connect premium. I had to call Nissan customer service to find out why i couldn't start my car via the app. That would have influenced my purchasing decision.
Also, we have excellent credit. A 790 and 820 (wife) yet we couldn't get the deal advertised online (the monthly payment or the APR). The excuse: the monthly payment advertised was figured without taxes and fees! Why would anyone even advertise that?! And the APR: "well, it's close, just a few points"..
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by cloudyday
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Allen
Dec 14, 2025 -
Fort Wayne Nissan responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Dec 14, 2025 -
Fort Wayne Nissan responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Dec 14, 2025 -
cloudyday responded
I'm good with that. I'm quite frustrated with the entire deal to the point of immensely regretting the purchase. I know from past experience that owning a glitchy car is a nightmare bc the mechanic rarely sees the glitch in action, leaving me to always second guess my car and wonder what will happen next. It's robs my of a feeling of security, which defeats the purpose of buying a brand new car
I felt lied to from the beginning, being lulled in by a Nissan Ad that advertise my exact car for $347 a month with qualified credit at a rate of 5.9%. i still have the screen shot of the ad. Although i left within a hundred dollars of that payment and within a few points of the APR, i had to forego the extra 10yr/100k insurance to get to that price.
I'm at 260 348 1617.
Thank you
Dustin and Amy Peters
My new Murano is my second purchase from Fort Wayne
Nissan. They are honest, helpful, and easy to work with. And, they walked me through and answered all my questions about the new tech in this car. Su
Nissan. They are honest, helpful, and easy to work with. And, they walked me through and answered all my questions about the new tech in this car. Super helpful.
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by mrmike3333
Verified Customer
Verified Customer
Other Employees Tagged:
John Hefty
, Caleb was super helpful!
Dec 10, 2025 -
Fort Wayne Nissan responded
If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They were friendly and very helpful.
Dominic was a great help to us. He explained everything we ask. He went beyond helping us.
Dominic was a great help to us. He explained everything we ask. He went beyond helping us.
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by karen.krouse
Verified Customer
Verified Customer
Dec 10, 2025 -
Fort Wayne Nissan responded
Karen.krouse, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fort Wayne Nissan.
Good this is dumb if I don't want to write anything I
shouldn't have to
shouldn't have to
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by bobbydude224
Verified Customer
Verified Customer
Dec 07, 2025 -
Fort Wayne Nissan responded
Thanks for sharing about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!
We did not experience any pressure from the sales team at
the Nissan Dealership. Great experience
the Nissan Dealership. Great experience
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by wilkinsfwpd
Verified Customer
Verified Customer
Dec 07, 2025 -
Fort Wayne Nissan responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Peyton was fantastic!
He made the car buying experience really easy. I would recommend Ft Wayne Nissan to anyone
He made the car buying experience really easy. I would recommend Ft Wayne Nissan to anyone
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by jrstepp81
Verified Customer
Verified Customer
Dec 03, 2025 -
Fort Wayne Nissan responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.