Cole Bobo

IF I could give this dealership ZERO stars I would. The only good thing about this dealership is Vikki, our sales rep. She was amazing. but everyone and everything else was a hassel, and the WORST cust The only good thing about this dealership is Vikki, our sales rep. She was amazing. but everyone and everything else was a hassel, and the WORST customer service, and the WORST, most unprofessional people work in the office. They don't want to work, they want you to do all the work for them, and they are so rude and not worth any time. They get paid by the dealership; not me. I had the worst experience which made me trade the car I bought 3 months after I purchased it. I will never recommend this dealership to anyone, EVER. Even the manager of the dealership is worthless. Sent him an email of how unprofessional and rude his employees are and he didn't even respond. TERRIBLE. Lack of good management is why the people in the office act and speak to people the way they do. It is very sad that this dealership is huge, and very nice, but it's empty, there are empty offices everywhere, and with the lack of professionalism I can see why they don't have very many employees. When the ONE finance person gets so frustrated while he is working on your paperwork and just gets up and walks out and talks super ugly to everyone around him it is not a good look. When the manager of the dealership makes sorry excuses for his employees it is not a good look. When the people in the office are rude and unprofessional and down right rude, its not a good look. If you have a choice, DONT GO TO THIS DEALERSHIP!!! More

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Very knowledgeable, great service, always honest and upfront. They also get you in and get you out fast not like your typical dealerships. upfront. They also get you in and get you out fast not like your typical dealerships. More

by Paramount1 Verified Customer Verified Customer

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Work not fixed well, vehicle returned dirty, felt like I was ignored and was just a bother was ignored and was just a bother More

by tjh1963 Verified Customer Verified Customer

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Jacob was amazing. One of the best things we admired about him was he saw us walking around the lot looking at vehicles and he was busy with other customers. He quickly One of the best things we admired about him was he saw us walking around the lot looking at vehicles and he was busy with other customers. He quickly came by and assured us he called someone to attend to us. He checked on us 2 times and although no one came, he came over to help us as soon as his customers left. We admired how well he checked up on us. We were grateful he was our sales agent. More

by enriquezaileen Verified Customer Verified Customer

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Christian was awesome and we love our new jeep! We are telling everyone to go see Christian and buy a jeep We are telling everyone to go see Christian and buy a jeep More

by peggy1martin2 Verified Customer Verified Customer

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Jacob in sales was very good to work with. It was very easy to deal with the folks there. Enjoying the new truck. It was very easy to deal with the folks there. Enjoying the new truck. More

by kellygrafton Verified Customer Verified Customer

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Great customer service, very spacious, clean dealership. No pressure overall great customer service. Thanks for the great teamwork!!! No pressure overall great customer service. Thanks for the great teamwork!!! More

by b.herber74 Verified Customer Verified Customer

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Chris and Cole were great to work with. Straight and to the point. Good good. Straight and to the point. Good good. More

by Zamora Verified Customer Verified Customer

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Working with the Klement team was painless and hassle free. I had a purchase price I needed to be at and Viki not only gave exceptional service but beat the price I was looking for! Bobo was the man behi free. I had a purchase price I needed to be at and Viki not only gave exceptional service but beat the price I was looking for! Bobo was the man behind the glass making things happen. Will be buying my next truck from Klement in Decatur More

by chase47 Verified Customer Verified Customer

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I was very please with this Dealership and all of the support I got here. I will shop here again! support I got here. I will shop here again! More

by justin.retherford Verified Customer Verified Customer

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