Connor Detloff

Adriane was phenomenal. We have purchased 10+ cars in the last 4 years and he has been by far the best we have worked with. We drove many brands and were struggling to downs We have purchased 10+ cars in the last 4 years and he has been by far the best we have worked with. We drove many brands and were struggling to downsize however he made it super easy! Adrian went above and beyond in all aspects. We ended up getting two cars instead of just the one we planned on. We would recommend Adrian over and over and will be back again! More

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Rayvon answered all of our questions and made the car buying process so much more friendly and approachable. We had the best experience with him and Brookdale! buying process so much more friendly and approachable. We had the best experience with him and Brookdale! More

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Excellent service from everyone we met. Genuine, straight forward, helpful and knowledgeable. This is my 3rd time back to this location and it won’t be my last. Genuine, straight forward, helpful and knowledgeable. This is my 3rd time back to this location and it won’t be my last. More

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Yer made the car buying experience fun and stress free. He was very knowledgable and helpful in answering all of our question. We felt well taken care of from start to finish. Definitely ask for Yer when s He was very knowledgable and helpful in answering all of our question. We felt well taken care of from start to finish. Definitely ask for Yer when shopping at VW. More

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Everyone one was very gracious and helpful from the moment we walked in the door moment we walked in the door More

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All the staff were very helpful! Excellent experience for buying my first car and future purchases! Excellent experience for buying my first car and future purchases! More

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An absolutely great experience. The service manager Sean and his team are fast friendly and thorough. I recommend them to everybody I know The service manager Sean and his team are fast friendly and thorough. I recommend them to everybody I know More

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Adrien was great. Straight forward. No nonsense. Definitely knows the business. I would highly recommend Adrien and this dealership Straight forward. No nonsense. Definitely knows the business. I would highly recommend Adrien and this dealership More

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My recent experience with Brookdale VW was exceptional, and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactio and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactions At the core of every great company is a commitment to serving others, and Andrea Schneider embodies this principle. From my very first interaction, I felt valued as a customer, not just for the sale but as a person. She and the team (Steve, Connor, et al) were attentive, empathetic, and genuinely interested in understanding my needs. They didn’t just sell me a car—they guided me through the process with patience and care. 2. Attention to Detail One of the things that stood out most was their meticulous attention to detail. They ensured that I was informed and comfortable at every step, leaving no question unanswered and no concern unresolved with no pressure. 3. Uncompromising Quality The quality of the vehicle I purchased exceeded my expectations. It was clear they take pride in vehicles they offer. I got a full tank of gas, floor mats that were missing and can get the car picked up for future oil changes. 4. Lower Price Point Without Sacrificing Value What impressed me even more was their competitive pricing. They managed to provide a high-quality vehicle at a price point that is certified that was not only fair but remarkably lower than other dealers I had considered. This balance of affordability and excellence is a rare find in today’s market. 5. Seamless Delivery Experience Brookdale VW is delivering my vehicle directly to my home—a testament to their commitment to convenience and customer satisfaction. This level of service made the entire experience feel effortless and stress-free. 6. Likely to Return Businesses that earn trust don’t just sell products; they build relationships. After this experience, I have no doubt that I’ll return to Brookdale VW for future service and purchases. They’ve set the bar incredibly high, and I look forward to continuing this relationship in the years to come. Brookdale VW is a refreshing reminder of what happens when you start with put the customer at the center. Thank you. More

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Following an unexpected situation with my car, Rayvon and the entire team at Luther Brookdale VW, could not have been more gracious and respectful. I appreciate their time and effort and look forward to driv the entire team at Luther Brookdale VW, could not have been more gracious and respectful. I appreciate their time and effort and look forward to driving my new Tiguan! More

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