Connor Johnsen

The entire process of applying and buying my vehicle was amazing. Connor was amazing and did everything he could to get me approved! John the sales manager was super awesome as well as the other salesman wh amazing. Connor was amazing and did everything he could to get me approved! John the sales manager was super awesome as well as the other salesman who went through the warranties with me. The 3rd day I had the vehicle I ended up bringing it in due to shaking when slowing down. They ended up replacing all 4 rotors and the rear brake pads. Fast forward 2 weeks later, I bring my vehicle in because the brakes are squealing, they look at it and say everything is fine that the pads are "seeding" to the rotors. Fast forward 2 and half weeks after bringing it in, my pads are still squealing (worse than before) the new rotors already have grooves dug into them (in the front, not the back) and my caliper is sticking from time to time. So I bring my car back in, asking that the front pads be replaced as they should of been replaced when all rotors and rear pads were replaced. The service manager at Nissan (Ed) was a complete xxxxx from the time I dropped my vehicle off and picked up, telling me that I am wrong that the new rotors having grooves in them is "normal" At one point he even told my dad and I to "Google" it. So I infact did Google it, and NO ROTORS THAT ARE A MONTH OLD SHOULD NOT ALREADY BE GROOVED AS THAT SHOWS SIGNS OF WEAR. I will never be bringing my vehicle back to the Nissan service center, I refuse to deal with Ed. He belittled me and basically told me that I was dumb and didn't know what I was talking about, argued that nothing was wrong with the brakes and sent me on my way. My brakes are still squealing and now my caliper is sticking from time to time. I don't understand why the front pads weren't changed with the rest of the stuff. Now I will be replacing the pads on my own and figuring out what is wrong with my calipers. This has been everything but a "ONEderful" experience. This is my first time buying a nice new vehicle, this is something that meant a lot to me, for service to make this a horrible experience. My vehicle is still under the 3mm warranty as well, that Ed was trying to say I didn't have. My vehicle will only be going to the Chrysler Dodge Jeep Ram service center from here on out. I don't even want to bring my vehicle back to one automotive ever, but I pay for oil changes and tire rotation with my monthly payment. More

by Alexis Verified Customer Verified Customer

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Dealer did not, in my opinion, even look at vehicle before putting it on the lot!! before putting it on the lot!! More

by salken490 Verified Customer Verified Customer

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Great customer service! The process was fast and easy, and I got exactly the car I wanted. Thank you very Connor The process was fast and easy, and I got exactly the car I wanted. Thank you very Connor More

by mcggarc Verified Customer Verified Customer

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Connor was incredibly helpful! He tracked down the exact vehicle we wanted and patiently explained all of the car features to us. He tracked down the exact vehicle we wanted and patiently explained all of the car features to us. More

by hannalbartels Verified Customer Verified Customer

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Dyllan was great. We negotiated the price via email and it still took 2 and a half hours at the dealership to close the deal. We negotiated the price via email and it still took 2 and a half hours at the dealership to close the deal. More

by jeffrey.mader1 Verified Customer Verified Customer

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I really didn't expect to buy a car when I stopped by Eau Claire Nissan last week. The vehicle I was there to look at seemed ideal for me and I decided to buy it. Connor took care of everything and even cam Claire Nissan last week. The vehicle I was there to look at seemed ideal for me and I decided to buy it. Connor took care of everything and even came with me to my house to Get the title to my trade in. Everything went very smoothly. Nice bunch of folks. More

by psoleson Verified Customer Verified Customer

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Connor was extremely helpful in getting us the vehicle we wanted. Eau Claire Nissan’s facility is very clean and well kept. All the staff are very polite and courteous! wanted. Eau Claire Nissan’s facility is very clean and well kept. All the staff are very polite and courteous! More

by clay.freeman16 Verified Customer Verified Customer

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They answered all, my questions, with a full explanation, explained all options with a full indepth detail of each options offered, it was a no pressure experience. explanation, explained all options with a full indepth detail of each options offered, it was a no pressure experience. More

by Steven Froehlich Verified Customer Verified Customer

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Enjoyed my vehicle purchase, the process was not drawn out and they offered extra services but were very understanding when I selected what I wanted and turned others down. out and they offered extra services but were very understanding when I selected what I wanted and turned others down. More

by jeremiahknuth Verified Customer Verified Customer

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Our salesman was pleasant and straightforward, had an issue with the vehicle but he was able to get it corrected. issue with the vehicle but he was able to get it corrected. More

by jacobmanke Verified Customer Verified Customer

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