Pushy and sleazy salesman.
After the sale they ignore you if you have any questions. One of the managers went back on their word on what they agreed to give us and we had to fi
After the sale they ignore you if you have any questions. One of the managers went back on their word on what they agreed to give us and we had to fight to get half of what they agreed to give us. I would recommend literally any other dealership in Fort Wayne that isn’t owned by this guy.
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by Blackhawk54
Verified Customer
Verified Customer
Feb 16, 2026 -
Lexus of Fort Wayne responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Thank You Valued Guest,
Your Friends at Lexus of Ft Wayne
Feb 16, 2026 -
Lexus of Fort Wayne responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Thank You Valued Guest,
Your Friends at Lexus of Ft Wayne
Purchased a certified Lexus and the vehicle had discount
tires which gave it a poor quality drive. Was told by the sales person and manager that the tires met requirements for the sale of a certified vehic
tires which gave it a poor quality drive. Was told by the sales person and manager that the tires met requirements for the sale of a certified vehicle. When I took the car for evaluation at my local Lexus dealer they suggested changing the tires to quality tires specific for Lexus standards. Was informed that tires in a Certified vehicle must be same type of tires found on vehicle coming from factory. These tires are subpar and i caution buyers to make sure not to trust what the salesman say. I will have to see what the corporate office has to say regarding the sale and of a "Certified"vehicle that does not meet Lexus quality standards. I gave the sales team a chance to rectify but, no response. Also, there was no cargo cover and they said that, " that is how this car comes".
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by miguel.angel1
Jan 08, 2026 -
Lexus of Fort Wayne responded
Providing a positive experience is our top priority, Miguel, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Thank You Valued Guest,
Your Friends at Lexus of Ft Wayne
Jan 08, 2026 -
Lexus of Fort Wayne responded
Providing a positive experience is our top priority, Miguel, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Thank You Valued Guest,
Your Friends at Lexus of Ft Wayne
Whole experience was very good.
Everyone was nice and car running great 👍. We are very happy. Thanks
Everyone was nice and car running great 👍. We are very happy. Thanks
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by ukpatel2278
Verified Customer
Verified Customer
Dec 20, 2025 -
Lexus of Fort Wayne responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Fort Wayne.
Thank You Valued Guest,
Your Friends at Lexus of Ft Wayne
Very please to have no surprises when traveling 4 hours
away to purchase my vehicle. Very helpful team environment allowed for a seamless deal.
away to purchase my vehicle. Very helpful team environment allowed for a seamless deal.
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by cvonallmen
Verified Customer
Verified Customer
Dec 18, 2025 -
Lexus of Fort Wayne responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Thank You Valued Guest,
Your Friends at Lexus of Ft Wayne