The sales rep.
Justin Dehart went out of his way to answer our questions and concerns.
Justin Dehart went out of his way to answer our questions and concerns.
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by jlermish@bellsouth.net
Other Employees Tagged:
Corey McAninch
Apr 27, 2025 -
Gordon Chevrolet responded
Thank you so much for the 5 stars! We are glad to hear you felt well taken care of by Justin, and we look forward to your next visit!
Cars engine blew, had it towed to your garage.
Paid too much for diagnosis. Then found only 3 engines in country didn't have money to have it shipped so waited. Then all engines gone. You gave my
Paid too much for diagnosis. Then found only 3 engines in country didn't have money to have it shipped so waited. Then all engines gone. You gave my car to bunkers without letting me get my belongings. They was a box of car parts inside worth several hundred dollars brand new new ver opened. What couldn't i remove my belongings? It's criminal how you work.
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by Litewalker
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Gordon Chevrolet responded
It is possible you have reviewed the wrong dealership. We are Gordon Chevrolet on Blanding in Orange Park. No one here recalls a situation like you described and we seldom ever remove a vehicle unless it has been abandoned for a long time on our property with no communication from the owner. The only other time a vehicle would be towed is if it were repossessed by a lender which is also very rare.
Thank you for the great work.
It seamed like it didn’t take long to get the job done. It works great.
It seamed like it didn’t take long to get the job done. It works great.
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by biz7624
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2025 -
Gordon Chevrolet responded
Thank you so much for this review! It was our pleasure to take care of you and we thank you for your business!
I entered the service department at 10 am waited a few
minutes as Corey finished a phone call with another customer. Was out of there within 1 hr and 15 minutes or so! Very pleased with him!
minutes as Corey finished a phone call with another customer. Was out of there within 1 hr and 15 minutes or so! Very pleased with him!
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by GOROE
Other Employees Tagged:
Corey McAninch
Apr 15, 2025 -
Gordon Chevrolet responded
Thank you for this review! It was our pleasure to take care of you and we look forward to your next visit! Have a great day!
Corey has been the advisor I’ve dealt with whenever I’m
due for service. He is always helpful, friendly, and professional. I recommend the whole service department to anyone needing anything. The service m
due for service. He is always helpful, friendly, and professional. I recommend the whole service department to anyone needing anything. The service manager, Tim is not above getting out there and helping when needed and has always made sure any questions I had were answered. I also appreciate his taking his diesel mechanic, David (Dave?) coming out to personally explain what was causing my issues and how it was fixed. I also can’t forget Carolyn, who handled my rental. She is the sweetest and gets your paperwork and rental handled quickly, but without making you feel like you’re just a “number” in an assembly line, plus she makes great cookies that are free in the waiting area! Hmmm…. Will they notice if I stop by just to snag a cookie?
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by MonaLisa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim McLaughlin
, Carolyn in service, David the diesel mechanic
Apr 13, 2025 -
Gordon Chevrolet responded
Thank you so much for this review! It is always our pleasure to take care of you, and we will share your kind words with the team! Have a wonderful day and thank you for trusting us with your business!
Real nice answer all concerning question good customer
service nice waiting room love the cookies
service nice waiting room love the cookies
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by Bob
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2025 -
Gordon Chevrolet responded
Thank you so much for this review, Bob! We hope you have a great day and thank you for choosing Gordon!
I was very pleased with the work done to my truck.
All work was covered under warranty. I did not buy my truck at Gordon but they treated me like I did.
All work was covered under warranty. I did not buy my truck at Gordon but they treated me like I did.
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by Joe
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Gordon Chevrolet responded
Thank you for this review, Joe! It was our pleasure to take care of you and we hope you have a wonderful day! Thank you for choosing Gordon!
Very professional.
Dealership was clean. Everyone was very helpful and friendly. They go out of their way to help you.
Dealership was clean. Everyone was very helpful and friendly. They go out of their way to help you.
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by roy_reid
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Gordon Chevrolet responded
Thank you so much for this review! We appreciate the kind words and look forward to serving you again down the road! Have a great day and thank you for choosing Gordon Chevy!
Othey called.
An talked about problem an offered a replace ment of one wheelcap.satisfied with responce.
An talked about problem an offered a replace ment of one wheelcap.satisfied with responce.
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by debbie10simpson
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Gordon Chevrolet responded
Thank you for taking my call and for being a Gordon Customer!
The installation services provided were great.
The customer service I received from the Service Advisor was not great.
The customer service I received from the Service Advisor was not great.
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by hollin.derrick
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Gordon Chevrolet responded
Thank you for the 5 stars! We will address your comments with our team, and we look forward to serving you again down the road. Have a great day!