Corstiaan Westerhuis at Boardwalk Audi

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Bieniek, Corstiaan Westerhuis

My Review of Boardwalk Audi:
From the minute I walked in the dealer, to ordering my Q7, being kept up to date on shipment, the trade in coordination and ultimate delivery, it was outstanding! The communication was key!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Entis, Corstiaan Westerhuis

My Review of Boardwalk Audi:
I recently leased a new Audi A4 from Boardwalk Auto. Cortsiaan and Craig couldn't have been better to help me out. The entire staff was very, very friendly the moment that I walked in the door. The best part was that I never felt pressured to make a decision or be up-sold. They answered all my questions, made helpful suggestions, provided honest assessments based on my situation and helped to make sure that when I walked out I was completely satisfied.

Also, since my wife just gave birth they offered to drive my new car home for me over 20 miles to make it easier on my family. It was above and beyond service that I have not received at other dealers.

I would highly recommend Boardwalk Auto and Craig.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Cavalho, Corstiaan Westerhuis

My Review of Boardwalk Audi:
everyone involved was friendly and pleasant. The communication with Anthony was excellent. We were kept informed of the progress of the shipping and delivery of the car at all times. We were treated with respect and felt that the dealership gave us credit for being adults. Great experience.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Gouhin, Corstiaan Westerhuis

My Review of Boardwalk Audi:
Customer service what Broadwalk is all about. It took me about 1 1/2 hour to purchase the car. Richard was excellent describing detail how everything works. I would not go to any other dealers for future car purchase.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Adame, Craig Bowen, Alex Feller, Jose Herrera, Greg Lippa, Corey Small, Corstiaan Westerhuis

My Review of Boardwalk Audi:
Fantastic people to work with. They listen to your needs and respond. When I return for sevice they greet me with a smile. If I only go there for a carwash the waiting area is clean and full of refreshments.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Blais, Anthony Cavalho, Corstiaan Westerhuis

My Review of Boardwalk Audi:
My wife & I were in the market for a CUV. We had narrowed the choices down to a BMW X3 and Audi Q5. My wife really wanted to stay with the Audi brand, so for the past few weeks I'd been looking on-line at the local dealer's Q5 inventory (which by the way is quite limited as the Q5 is very popular). A couple of weeks ago I spotted a silver Q5 at Audi Dallas, so that set things into motion.

We new that we wanted to work with Corstiaan in some capacity as we had previous purchased 5 news Audis from him - each experience was a delight. Corstiaan is the General Manager of the dealership, so I didn't know if still "got down in the dirt" with respect to making individual car deals. On 3/9 I sent an internet inquiry about a couple of Q5s that showed up on Boardwalk's website, but didn't contain specifics (colors / options ) about the vehicles as they were in the port, awaiting shipment to the dealership. Anthony responded to the on-line inquiry and I stopped by the afternoon of 3/9.

Amazingly, when we looked at the inbound Q5s, one was equipped just about how I would have ordered it from the factory. The only "nice to have" that it was missing was the B&O stereo upgrade (but the standard system is great). It even had the trailer hitch that I need. Having this specific vehicle was a 1000-to-1 longshot, but sometimes things just work out. I should have bought a lottery ticket that evening.

We had a couple of trades I thought that would be a good fit for Boardwalk's used car department (a 2006 A6 and a 2008 TT). I had a number in mind for both my trades and the Q5, and after about 3 minutes Corstiaan, Anthony and I were all on the same page and agreed to a deal.

Anthony called to inform me that the Q5 arrived on 3/13. He was kind enough to take some photos of it on the transporter and let me see it before it went thru PDI. The only change needed was a swap of the front grille license plate filler, and this was done prior to delivery.

The afternoon of 3/13 my wife and I arrived at the dealership for delivery. The car was flawlessly prepared and presented. Anthony gave us very through demonstration of the features and verified with us that everything was perfect.

We then went to F&I where we went thru the paperwork with Bruce. Bruce is a great guy, who even shares my enthusiasm for motorcycles. After about 15 minutes we completed the necessary paperwork and were off to enjoy our Q5.

We then said our goodbyes to Anthony and Corstiaan. My wife drove the Q5 off of the lot and it has been all she has talked about this week!

I can't say enough good things about Boardwalk Audi. I have purchased cars from some excellent local dealerships (Park Place Lexus / Classic BMW / Plano Mercedes), but my experience with Boardwalk Audi surpassed those excellent experiences.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Gouhin, Corstiaan Westerhuis

My Review of Boardwalk Audi:
Great experience all around. Very Happy customer!! It was a very pleasant experience as a result of the people at Boardwalk. The GM was also very involved in making sure that I had a great experience. Well done.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Adame, Bruce Blais, Richard Gouhin, Corstiaan Westerhuis

My Review of Boardwalk Audi:
Rich Gouhin made my first time Audi purchase experience smooth and easy! He offered exceptional customer service when I visited Boardwalk Audi in Plano. He was very knowledgeable in explaining to me how Audi has innovated recently in the last few years! By far, this brand has came a long way to reach pure perfection! He was very straight forward and showed genuine concern of what I was looking for. He is the best and expert in this field! I truly appreciated the exceptional service Rich and the Boardwalk Audi team for everything they did to make my first Audi purchase experience a long lasting good one! I will be referring my friends and family to buy from Rich and the Boardwalk Audi team in the future!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Entis, Corstiaan Westerhuis

My Review of Boardwalk Audi:
This is my first experience with Audi. Corstiaan let me drive his Q7 around the block one Sunday at yoga and that was all it took for me to want an Audi. This is the BEST car I have ever drove. There is no other make of car that compares with the Q7. The people at Boardwalk were very helpful with my purchase. They know their product. There was no presure to buy. Corstiaan worked very hard to get me the car I wanted. Craig called often to let me know when the car would be available. Craig went over the car at delivery and followed up after the sale to see if I needed anything else.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Philip Asiedu, Jose Herrera, Corstiaan Westerhuis

My Review of Boardwalk Audi:
We visited several dealers in DFW looking for a luxury mid size SUV. It came down to the BMW X3 M series & the Audi Q5 S line. Boardwalk Audi was by far the most professional, attentive dealer we visited. Philip and the new car sales mgr, Jose, worked quickly with us with no hassle. The entire sales team to the general manager were very friendly. It was a smooth process and we're thankful for that. Philip went beyond our expectations with the sales process and the orientation of our new vehicle. If you're in the market for a new car we recommend you visit Boardwalk Audi in Plano, TX and see Philip and their new car sales team.

Was this review helpful to you? Yes | No