Cortez Mitchell
Cortez Mitchell at Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

Cortez Mitchell

Customer Advisor & Product Specialist

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

5720 Reistertown Road
Baltimore, MD 21215

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5.0
36 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

2 yrs, 10 mos

5.0

36 Reviews

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36 Reviews of Cortez Mitchell

January 12, 2026

Dealership Rating
Employee Rating

Cortez easy very excellent with this process. Cortez was very knowledgable and patient. Please please if youre looking for a vehicle, cortez is the one to see! More

by tyronemanigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2026

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

January 12, 2026

Dealership Rating
Employee Rating

Excellent customer service was very knowledgeable about the car Mrs.Manigan came in to purchase! Helped a lot to get the best car for what she needed! Also very professional, personable and kind spirited! More

by davonluvsyou
Sales Price Transparency
Recommend Dealer
Yes
Jan 15, 2026

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

January 12, 2026

Dealership Rating
Employee Rating

Very cool, intelligent guy that knows his stuff. Awesome customer service and would definitely buy again More

by sleepyking
Sales Price Transparency
Recommend Dealer
Yes
Jan 15, 2026

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

January 12, 2026

Dealership Rating
Employee Rating

Mr. Cortez was very professional and courteous. His service was excellent. I think he’s a perfect fit on your team. More

by Valeriemyway123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2026

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

January 04, 2026

Dealership Rating
Employee Rating

Cortez Very Very helpful. He’s very professional and very passionate about his work. If anyone need help with a vehicle definitely go to him. More

by Timvinson1880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 02, 2026

Dealership Rating
Employee Rating

Cortez was definitely the best sales rep ive ever dealt with. I have been buying cars for over 30 years now and he has surpassed the expected level of customer service compared to any other salesman ive me More

by jwashington0204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

December 20, 2025

Dealership Rating
Employee Rating

Easterns is great. I dealt with Cortez. He did an excellent job with my deal as well as making sure everything was taken care of in a timely and professional manner. Th More

by leadexcel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isa Shabazz, Mike Johnson , Adam

Jan 05, 2026

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

November 21, 2025

Dealership Rating
Employee Rating

Cortez was great , his customer service was superb, he even made sure my well being was ok. Would recommend him in the future. More

by Ayoreem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

November 21, 2025

Dealership Rating
Employee Rating

Our customer advisor/dealer was very knowledgeable, informative, professional, and remained patient through our entire process. Totally different from my first experience I had with another dealership. More

by janine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

November 19, 2025

Dealership Rating
Employee Rating

Cortez was very helpful. He was able to get me in the car I was looking for. More

by Nikhenson2408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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