Courtney Harris

I had a very pleasant, hassle free experience. I am definitely glad that I chose Clay Cooley Hyundai Dallas. I am definitely glad that I chose Clay Cooley Hyundai Dallas. More

by cedricc5243 Verified Customer Verified Customer

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The person over the salesman constantly has an attitude and basically was trying to force me to sign the contract when I wasn’t ready and basically was trying to force me to sign the contract when I wasn’t ready More

by debbdadoll Verified Customer Verified Customer

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Very helpful sales team. I had a problem with the finance department, but eventually they worked with me for a solution. I had a problem with the finance department, but eventually they worked with me for a solution. More

by pdurfee06 Verified Customer Verified Customer

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Cool & friendly salesman and workers here. Everyone had great energy. :) Lancie was very nice and accommodating. Awesome location! Everyone had great energy. :) Lancie was very nice and accommodating. Awesome location! More

by ladeidrabrown4 Verified Customer Verified Customer

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I purchased a used vehicle from Clay Cooley Hyundai of Dallas on July 19, 2025, after being prequalified through Capital One Auto Navigator. The dealership was listed as a participating partner, but once Dallas on July 19, 2025, after being prequalified through Capital One Auto Navigator. The dealership was listed as a participating partner, but once I arrived, they falsely told me they were not, which was untrue and set the tone for what became a deceptive experience. I went in for vehicles under $22,000 that were advertised online, but was told they were “sold.” I later confirmed at least one was still on the lot. I was then pressured toward a new 2025 model I clearly said no to — and the dealership still ran an unauthorized credit inquiry on my mother for that vehicle, even though she was in Iowa and never contacted. (Bait & Switch, Non-Transparency of Financing) Their “voucher” and “credit-forgiveness” programs were also misleading. I was told by text that my husband and I would qualify for zero down and credit forgiveness as long as we made $1,800/month. We met that requirement, yet they demanded $5k first, then $2,500 down. To make matters worse, they said I’d be added as a co-borrower and could refinance in my name after a few payments. The final contract was instead written solely in my mother’s name, without her knowledge or consent, when applying online with the intent to be a co-signer only. My first payment was also due 30 days later, not the 90 days promised. It’s now been almost four months, and I still don’t have my registration or tags. The only solution offered was to “return the car for a refund of the down payment,” ignoring the deception that led to the sale in the first place. This dealership engaged in misleading advertising, unauthorized credit activity, and false financing claims. Consumers deserve transparency and honesty — not unconscionable conduct and deceptive pressure. 60-Day Notice to Claim Under Texas DTPA was sent and received by the business. The only response was what was mentioned above. More

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Thank you very much I am so happy that my st went to Clay Cooley Cooley More

by Mpearl.ellison Verified Customer Verified Customer

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Good services, did not take long. Everyone was courteous and kind and professional. They explained service being done Everyone was courteous and kind and professional. They explained service being done More

by msmith23nj Verified Customer Verified Customer

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Grate salesman This location give me a good price on brand new car thank you to the guys who help me to buy it brand new car thank you to the guys who help me to buy it More

by tlacuachesalinas1 Verified Customer Verified Customer

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Thank you for the opportunity to be a part of the event. I was pleased with how the process went. I was pleased with how the process went. More

by khaurikenta Verified Customer Verified Customer

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Thank you for always providing Great service & a positive environment! My car was serviced & ready within 2 hours environment! My car was serviced & ready within 2 hours More

by Bradjadeyn Verified Customer Verified Customer

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