Craig Rogers
Craig Rogers at Jaffarian Volvo
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Craig Rogers

Service Advisor

Jaffarian Volvo

600 River St
Haverhill, MA 01832

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15 Reviews
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15 Reviews

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15 Reviews of Craig Rogers

May 06, 2025

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Employee Rating

Completely overpriced and takes advantage of the customer . Horrible! Terrible customer service . Not friendly at all More

by ericamcewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Hannahin

May 06, 2025

Jaffarian Volvo responded

Hi Erica, I am perplexed by your review and would like to learn more; was it the result of the quality of the service provided or the cost of it. Would like to learn in more detail and my direct contact is below if you want to provide such via e-mail. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 02, 2025

Dealership Rating
Employee Rating

All the people are very nice. Especially Craig and Kaitlin. That’s all I have to say. More

by Daleritter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Jaffarian Volvo responded

Dale, Your kind words and positive reinforcement mean a lot to us. We appreciate you taking the time to post such a great review and we will continue to provide service with a smile for your ownership journey. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

September 13, 2022

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Employee Rating

Always a fantastic experience at Jaffarian. Gavin and his whole team are awesome to work with. I’m on my third wagon from Jaffarian and would never go anywhere else More

by blagrasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin

September 12, 2022

Dealership Rating
Employee Rating

I have dealt with having a brand new Volvo that is a lemon. Approximately 3 weeks ago they completed a software update that has made my car worse. I have so many safety concerns. One piece of mind is Ja More

by Daga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Infante , Jazmyn St Ong

September 10, 2022

Dealership Rating
Employee Rating

Courteous and thorough From the person answering the phone to the service managers I drive 16 miles one way to come here Worth it Which says a lot since Danvers Volvo is a mile from my home More

by cherylgertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 05, 2022

Dealership Rating
Employee Rating

Joe was very helpful to me. He was kind and very respectful even had my car done before time More

by AIMEEHARTFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante , Jazmyn St Ong, Joe foss

September 04, 2022

Dealership Rating
Employee Rating

I have been a return customer of Jaffarian since my first visit in 2008. Always treated fairly by Gavin and his Sales team, customer loyalty is rewarded as well. My latest Volvo Lease experience was handle More

by ssskoropowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin Jaffarian, Harutyun Yesayan, Alfonso Romano , Cary Bowman

August 29, 2022

Dealership Rating
Employee Rating

Smooth and quick service, very accomodating. Pleasant to work with and everyone was really courteous. More

by Nice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin Jaffarian, Hysen Mehmeti, Jonathan Infante, Alfonso Romano , Cary Bowman, Jazmyn St Ong

August 28, 2022

Dealership Rating
Employee Rating

Craig was awesome to deal with amhe was very responsive. Gavin and service manager were also in contact which was awesome More

by WESTERMANDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin Jaffarian, Jonathan Infante , Jazmyn St Ong

August 27, 2022

Dealership Rating
Employee Rating

Service rep solved the wiper fluid problem before even going into the service bay. Helpful and professional customer service. More

by tc_hermans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante , Jazmyn St Ong

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