Craig Rogers
Craig Rogers at Jaffarian Volvo

Craig Rogers

Service Advisor

Jaffarian Volvo

600 River St
Haverhill, MA 01832

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4.2
18 Reviews
4.2

18 Reviews

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18 Reviews of Craig Rogers

May 17, 2025

Dealership Rating
Employee Rating

Fantastic Volvo Service! Always attentive to my needs. They keep my Volvo in top condition, as my livelihood depends on it! More

by EDEOZORIO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

May 22, 2025

Jaffarian Volvo responded

Hi Edeozorio, Thank you for taking the time to publicly commend both Jonathan and Craig; they work hard and they love to hear when they make customers happy! Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 15, 2025

Dealership Rating
Employee Rating

Great, friendly, efficient service. Immediately got appointment for tire repair and I was updated appropriately More

by CYNTHIAGENIER
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

May 22, 2025

Jaffarian Volvo responded

Hi Cynthia, I am glad to hear that our Service Team turned your unfortunate tire event into a quick and efficient repair. The Team works hard and we are always happy to hear when we make customers happy! Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 12, 2025

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Employee Rating

Great car service great customer service always helpful and professional the people are nice and so courteous More

by cmuchaud357
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin , Robbie a great Mechanic who does an excellent job every time

May 22, 2025

Jaffarian Volvo responded

Hi Charlotte, Thank you for sharing your positive experience; it's always nice to hear when we do a great job. Regards, Alfonso C. Romano General Sales Manager aromano@jaffarian.com

May 06, 2025

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Completely overpriced and takes advantage of the customer . Horrible! Terrible customer service . Not friendly at all More

by ericamcewing
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Rob Hannahin

May 06, 2025

Jaffarian Volvo responded

Hi Erica, I am perplexed by your review and would like to learn more; was it the result of the quality of the service provided or the cost of it. Would like to learn in more detail and my direct contact is below if you want to provide such via e-mail. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 02, 2025

Dealership Rating
Employee Rating

All the people are very nice. Especially Craig and Kaitlin. That’s all I have to say. More

by Daleritter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Jaffarian Volvo responded

Dale, Your kind words and positive reinforcement mean a lot to us. We appreciate you taking the time to post such a great review and we will continue to provide service with a smile for your ownership journey. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

September 13, 2022

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Always a fantastic experience at Jaffarian. Gavin and his whole team are awesome to work with. I’m on my third wagon from Jaffarian and would never go anywhere else More

by blagrasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin

September 12, 2022

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I have dealt with having a brand new Volvo that is a lemon. Approximately 3 weeks ago they completed a software update that has made my car worse. I have so many safety concerns. One piece of mind is Ja More

by Daga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Infante , Jazmyn St Ong

September 10, 2022

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Employee Rating

Courteous and thorough From the person answering the phone to the service managers I drive 16 miles one way to come here Worth it Which says a lot since Danvers Volvo is a mile from my home More

by cherylgertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 05, 2022

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Joe was very helpful to me. He was kind and very respectful even had my car done before time More

by AIMEEHARTFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante , Jazmyn St Ong, Joe foss

September 04, 2022

Dealership Rating
Employee Rating

I have been a return customer of Jaffarian since my first visit in 2008. Always treated fairly by Gavin and his Sales team, customer loyalty is rewarded as well. My latest Volvo Lease experience was handle More

by ssskoropowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin Jaffarian, Harutyun Yesayan, Alfonso Romano , Cary Bowman

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