Cristian Mendez
Cristian Mendez at Corwin Ford of Tri-Cities

Cristian Mendez

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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3.9
21 Reviews
3.9

21 Reviews

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21 Reviews of Cristian Mendez

January 07, 2026

Dealership Rating
Employee Rating

Excellent service. Honest and dependable! This work was covered under warranty. Cristian took care of everything and they fit me in their schedule to avoid asking me to More

by DLEVENSON2010
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Jan 08, 2026

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

December 31, 2025

Dealership Rating
Employee Rating

Okay ? ? They did a great job, got right to the job, thanks Well done More

by harold.brewer
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Dec 31, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

December 31, 2025

Dealership Rating
Employee Rating

Friendly, helpful, great service. Customer service was great, staff were polite and helpful, definitely will do service and business with them again. Even next vehicle purchase. More

by Runmike75
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Dec 31, 2025

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

December 27, 2025

Dealership Rating
Employee Rating

Pickup had def issues. Got it fixed. Ford needs to work on there media screens and the ford pass. Everyone I know has issues More

by MICHAEL@HILLSLIDEORCHARDS.COM
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Dec 27, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

December 22, 2025

Dealership Rating
Employee Rating

See above. Corwin did the right thing by taking care of a mechanical problem that was found after I bought the vehicle. This really helped me a lot and I'm very More

by Clay123
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Dec 28, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

December 22, 2025

Dealership Rating
Employee Rating

I bought a car from corwin ford And the check engine come on a soon as I take it home they keep saying that it’s fixed but they just reset the system and the light keeps coming on I’m not happy More

by JOSESILVA.JCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 29, 2025

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, Jose, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

December 19, 2025

Dealership Rating
Employee Rating

quoted a price, changed it 150 more. told me the truck was done, was still on the lift when i got there for pick up. tried to upsell the same products 3 times. after one time the should More

by rickemorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2025

Corwin Ford of Tri-Cities responded

We're sorry to hear about your experience, Rick, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

December 08, 2025

Dealership Rating
Employee Rating

Did Not honored warranty, promise to get back to me with a solution after I pay, they never got back to me very disappointed More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Orozco

Dec 10, 2025

Corwin Ford of Tri-Cities responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jose, and hopefully, we can get to the bottom of this. Angela Hancock, Service Manager

December 03, 2025

Dealership Rating
Employee Rating

Professional. Efficient. Expensive. Would’ve been nice when I booked to replace a recall if I’d been told that would involve another visit. Christian had to explai More

by Delaine3967
Service Price Transparency
Service Time
Recommend Dealer
Yes
Dec 03, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Angela Hancock, Service Manager

November 29, 2025

Dealership Rating
Employee Rating

Quickly diagnosed and serviced in the same day. Ok I'll say just seven more words. More

by Super Duty 17
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Nov 29, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

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