Cristina Berrier

I felt that the service writer was very short and somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 More

by Huisende Verified Customer Verified Customer

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This dealership does not communicate well. I always have problems and I don’t think I would recommend coming back again. I always have problems and I don’t think I would recommend coming back again. More

by Feddershauna Verified Customer Verified Customer

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Got my truck in and back on the road pretty quick nice dealership Highly recommended dealership Highly recommended More

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Friendly, Great outcome, done two days before quoted. It was drop off and puck up. It was drop off and puck up. More

by benjiestoggie Verified Customer Verified Customer

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Excellent work. The employees were very professional and kept me informed of the repairs. Contacting me in a timely manner and asking for feedback. Also helpful with The employees were very professional and kept me informed of the repairs. Contacting me in a timely manner and asking for feedback. Also helpful with warranty information More

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Personable, helpful and immediately greeted me when I came in. She wrote down all my concerns and set me up to get a ride to work. came in. She wrote down all my concerns and set me up to get a ride to work. More

by thie0115 Verified Customer Verified Customer

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Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! I will be doing a Google review and a dealership review as well. ?? Sara Tear More

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Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! More

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The service department was very fast at getting our car in and out. We are very pleased! in and out. We are very pleased! More

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Easy to use, fast, friendly service. . great customer service. A+ for Kris in the service department. A+ for Sarah at front desk. :) . great customer service. A+ for Kris in the service department. A+ for Sarah at front desk. :) More

by roswellkitty2013 Verified Customer Verified Customer

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