Crystal Bocanegra
Crystal Bocanegra at Audi Rancho Mirage

Crystal Bocanegra

Audi Service Coordinator

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

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4 Reviews
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4 Reviews

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4 Reviews of Crystal Bocanegra

March 10, 2026

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Employee Rating

Very effective communications. I felt like everyone cared about me. Even when we had a go back about error codes. More

by doug
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Audi Rancho Mirage responded

Thank you for the wonderful 5‑star review, Doug! We’re glad to hear our team’s communication made you feel truly cared for, even when working through the error code follow‑up. We appreciate you choosing Audi Rancho Mirage and look forward to assisting you again!

March 07, 2026

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Employee Rating

It was easy to get appointments and friendly personnel in the service dept Work was done on time But very pricey repairs More

by Lmnfamily13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Mar 10, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience with our team at Audi Rancho Mirage! We’re glad to hear that scheduling was easy, our service staff was friendly, and your vehicle was completed on time. We understand that repair costs can feel high, and we appreciate your honest feedback as we work to deliver the best value and service possible. Please don’t hesitate to reach out if there’s anything we can assist with on your next visit.

February 27, 2026

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Employee Rating

The personnel were upbeat and very helpful. I was able to have a Lyft ride over and back to a trailhead so that I could hike and the car was ready when they said it would be!. Good experience! More

by Chris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Preston, Jackie Reyes

Mar 11, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience, Chris! We're glad to hear our upbeat and helpful team made your visit smooth, and that the Lyft rides allowed you to enjoy a hike while your vehicle was being serviced. It’s great to know your Audi was ready right on time. We appreciate you choosing Audi Rancho Mirage!

February 21, 2026

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Employee Rating

The dealership is always very helpful and willing to accommodate my needs snd schedule. When I am there, it feels like being with family. More

by Karladunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Audi Rancho Mirage responded

Thank you so much for sharing your experience with Audi Rancho Mirage! We’re delighted to hear that our team is always able to accommodate your needs and schedule, and that every visit feels like being with family. Creating a welcoming, supportive, and personalized service experience is exactly what we strive for, and your kind words mean a great deal to us. We truly appreciate your loyalty and look forward to taking great care of you on every visit!

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