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Cynthia Decker
83 Reviews
Hello! I'm Cynthia. I was born and raised in the Southeast Texas town of Port Arthur; home of Jimmy Johnson(for the sports fans) and Janis Joplin(for classic rock fans) where I studied cosmetology. After starting a family and moving to Enid, I worked in the medical field and later co-owned and operated the restaurant "On the Sidewalk" in downtown Enid. I moved to OKC in 2011 to find a career. I started working in the Oilfield Chemical Industry as a Lab Technician and later transitioned into a Dangerous Goods Shipping Specialist. I enjoyed working in the oilfield but something was missing. I missed working with customers. In February, 2021, I decided to change my career path and start a new career with Volvo Cars of Oklahoma City. This dealership has integrity and values their customers. I absolutely love working with people and giving them the BEST customer experience possible. I thrive to make every vehicle purchase personable and seamless. I'll be standing by to hear from you soon.
Read moreDealership Experience
5 yrs, 6 mos
Industry Experience
5 yrs, 6 mos
Languages Spoken
English
83 Reviews of Cynthia Decker
November 03, 2021
5 STAR customer service, in a 5 STAR customer focused environment, with a 5 STAR product. What a great purchasing experience I had at Volvo Cars of Oklahoma City. Volvo is an automobile that you aspire t environment, with a 5 STAR product. What a great purchasing experience I had at Volvo Cars of Oklahoma City. Volvo is an automobile that you aspire to/for, and make the commitment to ownership. Elegant, quiet, functional dealership environment that made me feel comfortable and relaxed. Interestingly, those same words can also be said about the drive, looks, and feel of a Volvo vehicle. Everyone at the dealership was courteous, professional, and respectful. Kristina Parsons, Service Advisor, was whom I spoke with months before my actual purchase to get technical assistance on a private party Volvo I wanted to purchase. But she was so sharp, knowledgeable (she really knows her stuff), and respectful; and then said "Sir, if you are looking for a Volvo you should stop by or call our dealership and speak with our sales manager. They will treat you with respect, and help you find a vehicle. " Well, that statement combined with her great customer service sold me on this dealership. The overall purchase was smooth and, actually, enjoyable. I very much enjoy driving my Volvo XC60, and what I also enjoy is pulling up to a stop light where there are other cars, and because Volvo vehicles are so unique, you will not see a dozen of your vehicle at that stop light, or a parking lot. Nice work Volvo Cars of Oklahoma City. This is the start of a long lasting relationship. If you read this review and you already have an inclination to purchase a Volvo, please call Volvo Cars of Oklahoma City and speak with them; it will impact your life in a positive way. There were other Volvo team members who assisted on this purchasing experience; I will copy this review so they can also receive acknowledgment. More
by RABROOKS
Other Employees Tagged: Kristina Parsons, John Adickas, Eric Brown , Dillon Bolin, Jeremy Williams
November 03, 2021
5 STAR customer service, in a 5 STAR customer focused environment, with a 5 STAR product. What a great purchasing experience I had at Volvo Cars of Oklahoma City. Volvo is an automobile that you aspire t environment, with a 5 STAR product. What a great purchasing experience I had at Volvo Cars of Oklahoma City. Volvo is an automobile that you aspire to/for, and make the commitment to ownership. Elegant, quiet, functional dealership environment that made me feel comfortable and relaxed. Interestingly, those same words can also be said about the drive, looks, and feel of a Volvo vehicle. Everyone at the dealership was courteous, professional, and respectful. Cynthia Decker, Client Advisor, was incredibly sharp, knowledgeable, and respectful. The purchase was smooth and, actually, enjoyable. I very much enjoy driving my Volvo XC60, and what I also enjoy is pulling up to a stop light where there are other cars, and because Volvo vehicles are so unique, you will not see a dozen of your vehicle at that stop light, or a parking lot. Nice work Volvo Cars of Oklahoma City. This is the start of a long lasting relationship. If you read this review and you already have an inclination to purchase a Volvo, please call Volvo Cars of Oklahoma City and speak with them; it will impact your life in a positive way. There were other Volvo team members who assisted on this purchasing experience; I will copy this review so they can also receive acknowledgment. More
by RABROOKS
Other Employees Tagged: Kristina Parsons, John Adickas, Eric Brown , Dillon Bolin, Jeremy Williams
September 06, 2021
I thought Cynthia did an excellent job with helping us to purchase our new 2022 XC60. She was very responsive to questions we had regarding the vehicle after we got home. purchase our new 2022 XC60. She was very responsive to questions we had regarding the vehicle after we got home. More
by Tim.wild
Other Employees Tagged: Jerremy Jackson
