Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.6
288 Reviews
4.6

288 Reviews

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288 Reviews of Cyrena Morena

August 31, 2025

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Employee Rating

Always great service. The staff amazing and truly puts customers at the top of their list. More

by NOLDORARCANA1
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

Dealership Rating
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Rick is a great salesman & a pleasure to work with. Cyrena in service is so kind, efficient & straight forward. I know I could probably get my service done elsewhere and save a little money but it’s More

by mmrucireta
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Lou Bastiaans

August 26, 2025

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The Service Department at Capistrano Mazda is the Best Service Department ever. The staff provides Professional and Courteous Service throughout. They make you feel like you’re part of the family.. More

by ROKINGOGCN
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 20, 2025

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I will travel to this location, instead of the one in Irvine. They treat you as a customer not a number. Cerena is great in her service fot the customers. Also tech guys, finding out what is needed. More

by KAFFY59
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

Aug 21, 2025

Capistrano Mazda responded

Thank you so much for your wonderful review!

August 16, 2025

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Employee Rating

Amazing service! ! I am always so well taken care of and everything is always explained so well! More

by LACI.CARLETON2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Lou Bastiaans

Aug 21, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 15, 2025

Dealership Rating
Employee Rating

Always very friendly very quick and I love how clean everything is! Sabrina is the best More

by KALENAEULO
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Recommend Dealer
Yes
Aug 21, 2025

Capistrano Mazda responded

We appreciate your review!

August 12, 2025

Dealership Rating
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Excellent communication. Quick appointment exactly when I wanted it. Cheerful and helpful desk people. Recommend. More

by laurie.jo.jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Edward Rodriguez

Aug 21, 2025

Capistrano Mazda responded

We appreciate your review!

August 10, 2025

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Employee Rating

The whole process was absolutely easy. From making the appointment to receiving my car. All the staff was friendly More

by kari-ml1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

Aug 21, 2025

Capistrano Mazda responded

We appreciate your review!

August 03, 2025

Dealership Rating
Employee Rating

The team at this dealership are so dialed into serving their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! More

by naomirbailey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Capistrano Mazda responded

Thank you for your lovely review!

August 01, 2025

Dealership Rating
Employee Rating

The dealership doesn’t address any issues. Sales representatives stereotype the customers. Would not go back for service or sales. More

by calid123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Otto Cedeno

Aug 21, 2025

Capistrano Mazda responded

We apologize for your experience and appreciate you bringing this to our attention. Please email us at customerservice@capovwmazda.com to provide further details of your experience. Thank you, Capistrano Mazda

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