D'Aundre Whitfield

I’m not satisfied with the service department! All day for an oil change is unacceptable. I leave my vehicle as a convenience not mandatory for all day services. You advertise no appointment neede All day for an oil change is unacceptable. I leave my vehicle as a convenience not mandatory for all day services. You advertise no appointment needed, but the service advisor expects you to have one. I had an issue with my radio not working in the past and it was resolved. After my recent oil change I picked up the vehicle and the radio wasn’t working again! I went back and explained the problem speaking to and advisor and service manager that told me they Wouk research the history and get back to me next day or so. It’s been over a week and I haven’t heard back from anyone…honestly, I expected nothing more! More

by gstew2112 Verified Customer Verified Customer

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Salesman was very friendly and helpful. He was able to answer all of our questions. He was able to answer all of our questions. More

by sophiemae757 Verified Customer Verified Customer

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Great Service a a a a a a a a a a a a a More

by kemp252000 Verified Customer Verified Customer

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Everything went well and service was provided in a a professional, yet friendly and timely manner. professional, yet friendly and timely manner. More

by BJ Verified Customer Verified Customer

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Very poor management, keys and/or cars can’t be found and customers leave empty-handed in frustration; they claim every vehicle has add-ons customers have to pay for, but there doesn’t seem to be a way to k customers leave empty-handed in frustration; they claim every vehicle has add-ons customers have to pay for, but there doesn’t seem to be a way to know if those add-ons are on a car, which leaves one in doubt of its legitimacy. More

by Zorro Verified Customer Verified Customer

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Engine light came on after this horrible service. They forgot to install the oil plug They forgot to install the oil plug More

by gefferycole Verified Customer Verified Customer

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Communication system is extremely poor. Always go from the computer answering machine to an email that request leaving name, telephone number and detailed information about problem. The ema Always go from the computer answering machine to an email that request leaving name, telephone number and detailed information about problem. The email calls are never, never, never returned. More

by tfraim Verified Customer Verified Customer

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DeAndre was exceptionally helpful, not only assisting us in finding a suitable truck for our budget, but also exceeding our expectations. I would highly recommend Souther GMC to anyone looking for a reliabl in finding a suitable truck for our budget, but also exceeding our expectations. I would highly recommend Souther GMC to anyone looking for a reliable and trustworthy company. More

by bprentice13 Verified Customer Verified Customer

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I always ha e a great experience at Southern GMC. The Acadia has been excellent. Southern will be my dealership for Life!🫡 The Acadia has been excellent. Southern will be my dealership for Life!🫡 More

by fredpettus Verified Customer Verified Customer

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I had my appointment made for 2 months but they were unable to fix the recall that the service was for. They still needed to order another part and I will have to bring my truck back again unable to fix the recall that the service was for. They still needed to order another part and I will have to bring my truck back again More

by njlingley14 Verified Customer Verified Customer

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