DAS Reputation Management
DAS  Reputation Management at Ed Voyles Kia

DAS Reputation Management

Ed Voyles Kia

2145 Cobb Pkwy SE
Smyrna, GA 30080

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2 Reviews

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2 Reviews of DAS Reputation Management

February 05, 2026

Dealership Rating
Employee Rating

Did the old Bait and switch. Have a new Sorento with a internet price of $34K but I started to ask about financing they raised the price $7K!!!! Said it had a special wrap and More

by tep5225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sales team

Feb 05, 2026

Ed Voyles Kia responded

Thank you for sharing your experience with us, Eric. I appreciate your feedback regarding the pricing issues you encountered. To clarify there were two separate vehicles we gave you pricing for: one with a wrap that cannot be removed and an identical unit without the wrap. Unfortunately, we were unable to come to an agreement on the pricing for the one with the wrap. Please feel free to reach out to me directly if you would like to discuss this in greater detail. Thank you again for your feedback. Sincerely, Richard Opalka General Manager 678-374-1830

Feb 05, 2026

tep5225 responded

You never offered another so I would get with Cam on that one. And why would I want that another when your advertisement listed the one I wanted for the price I wanted. I want you to honor your advertisement. It's the one in the picture. It was false advertising. GEORGIA LAW STATES ADVERTISED PRICES FOR VEHICLES MUST BE THE TOTAL, ALL-INCLUSIVE PRICE, EXCEPT FOR GOVERNMENT MANDATED FEES. DEALER-INSTALLED OPTION PRICES CANNOT BE ADDED LATER TO INSURE TRANSPARENCYAND FAIRNESS. This so-called wrap was never disclosed on the website, nor was it referenced in the advertised price. The listing also indicated that the vehicle had been recently discounted, which further reinforced the understanding that the posted price was the final, all‑inclusive figure. At no point prior to my inquiry was I informed of any additional charges. This conduct raises serious concerns regarding deceptive or misleading advertising practices. When a dealership publicly advertises a specific price for a vehicle—particularly when identified by VIN—it is reasonable for a consumer to rely on that representation. Failing to honor the advertised price, or introducing undisclosed add‑ons after the fact, undermines transparency and erodes consumer trust. If such practices were permitted, it would effectively allow dealers to advertise inaccurate prices without accountability.

January 30, 2026

Dealership Rating
Employee Rating

This dealership is awful. I was a loyal customer for five years and over the last two months they completely took advantage of me. Communication was terrible, I was repeatedly More

by vikkichavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Ed Voyles Kia responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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