DJ Bermudez

Quick and efficient work was done conveniently and. successfully. We have bough3 cars.here.and.will.return successfully. We have bough3 cars.here.and.will.return More

by ROBGWLEZ Verified Customer Verified Customer

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We just purchased our second car from DJ and Hawk Ford St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to give you the best deal possible. We have been to dealers that try to "work with you" for hours, wearing you down hoping you will just cave and give in to their non-negotiating tactics, i.e. St. Charles Jeep. Hawk Ford of St. Charles is the exact opposite. I highly recommend buying a vehicle from this dealership, and their service department is just as good. More

by PB Verified Customer Verified Customer

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My sales person at Hawk was DJ Bermudez who was awesome! He showed me several different vehicles and answered all my questions until I made the best choice for me. No pressure sales was a nice change from p He showed me several different vehicles and answered all my questions until I made the best choice for me. No pressure sales was a nice change from previous car buying experiences at other dealerships More

by BKS777 Verified Customer Verified Customer

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Great experience- great sales man DJ- he was very helpful and took his time with me and my husband and took his time with me and my husband More

by BECKYGUNDRUM Verified Customer Verified Customer

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This is the best dealer I have bought a vehicle from I recommend them to any one and they are very nice to you they are straight forward with you and they will not lie to you at all they do the best that recommend them to any one and they are very nice to you they are straight forward with you and they will not lie to you at all they do the best that they can do to accommodate you five stars for them i would give them 100 stars if i could More

by RICHNEILL59 Verified Customer Verified Customer

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Andrew and DJ with patient, quick & efficient. As a sales manager DJ's soft close before working the numbers was well executed. As a sales manager DJ's soft close before working the numbers was well executed. More

by FOX_MITTMAN Verified Customer Verified Customer

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Very pleasant and efficient experience . Would strongly recommend Hawk to anyone. Looking to buy a new car. Would strongly recommend Hawk to anyone. Looking to buy a new car. More

by FTD2308 Verified Customer Verified Customer

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Oil change and 10k mile checkup was quick and easy! Very helpful team members and a comfortable waiting room. Very helpful team members and a comfortable waiting room. More

by Leets Verified Customer Verified Customer

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I wanted to provide some feedback on my recent visit. If I could give separate ratings, I'd give a 5 for the front desk and a 4 for the technician, which brings my overall rating to a 4. The staff at If I could give separate ratings, I'd give a 5 for the front desk and a 4 for the technician, which brings my overall rating to a 4. The staff at the appointment desk were excellent—efficient and friendly. My only issue, and the reason for the 4-star rating instead of 5, was with the technician handling my vehicle. It seemed like they were wasting a lot of time talking with other technicians instead of focusing on completing the work on my car. I believe an oil change, tire rotation, and general check-up shouldn't take more than 30-40 minutes, but I ended up being there for just over an hour. I understand that sometimes assistance is needed between colleagues, but I feel it would be more efficient to finish the task at hand and then address any questions or conversations afterward. Overall, the service was good, but there's room for improvement in managing time and priorities during the actual vehicle service. More

by SHAAS@remax.net Verified Customer Verified Customer

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From the start of buying our truck to when we left everything went very smoothly. Everything was order and staff was very pleasant to work with. everything went very smoothly. Everything was order and staff was very pleasant to work with. More

by JCOUS1 Verified Customer Verified Customer

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