Dakota Anderson

Larry H. Miller Ford Provo Utah review: This is my second review of this dealership on the exact vehicle. I purchased a 2024 Ford F-150 Raptor in early May 20 Miller Ford Provo Utah review: This is my second review of this dealership on the exact vehicle. I purchased a 2024 Ford F-150 Raptor in early May 2024 at MSRP price. My review and feedback on the dealership and personal working there were extremely positive. Since then, my experience has been 100 percent negative due to title issue delays. I financed through the dealership's preferred finance company, Chase Bank. Chase Bank notified me that they had yet to receive the title for my new truck as collateral in August 2024. At this point, more than 90 days have passed since purchasing the truck. Utah law requires the dealership to submit a title application to the DMV within 45 days of purchase. At this point, they have already broken the law! I then contacted the dealership, enquiring about the status of the title. I was told they made a mistake on the paperwork for the odometer statement and that it needed to be corrected. Remember that they have yet to contact me to initiate the correction and follow state law. The paperwork was corrected in mid-August, and I was told the title application was being submitted immediately. After being patient and waiting for the new title to arrive at the bank, I called the bank to see if they received the title. They informed me that they had yet to receive the title and reached out to the dealership to inquire about it. The dealership failed to return any calls to the bank or make any attempt to correct their error and do what was right. Keep in mind that at this point, I have been waiting for almost 7 months for the title paperwork to be submitted on a brand-new vehicle. I spoke to the General Sales Manager, who assured me his top priority was correcting this issue, and he also apologized to the dealership. After a week of engaging with the sales manager, I still needed to get straight answers on whether my title paperwork had been submitted to the DMV. At this point, I decided to file a complaint with the Utah DMV compliance department. The investigating officer notified me that the title application was submitted on 4 Dec 2024. I still have no idea how long the DMV process will take and when the bank will receive my title. I am a 100 percent VA-disabled veteran and have spent many hours trying to correct this problem. As a result of these delays and unprofessional business practices, my bank has raised my interest rate substantially because the title is my collateral on the loan they have yet to receive. Beware of doing business with this dealership. Once they have your money, you will be forgotten about. More

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Jonathon, sales person, was honest and straightforward. I felt like he wasn’t out to squeeze me for every penny. I felt like he wasn’t out to squeeze me for every penny. More

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Very accommodating and look to please the customer. Jonny was a fantastic salesman and very professional. Jonny was a fantastic salesman and very professional. More

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Our experience could have been perfect if we had known the dashboard was warped before we bought the car.. We were told they could fix it. Maybe fix it before it is put on the lot for sale. the dashboard was warped before we bought the car.. We were told they could fix it. Maybe fix it before it is put on the lot for sale. More

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I had a great experience working with Bronson here! He made the process as easy as possible for the situation. Minus my second test drive I was at the dealership for a grand total of an hour or less, a He made the process as easy as possible for the situation. Minus my second test drive I was at the dealership for a grand total of an hour or less, and gave me top dollar for my trade. I will definitely be sending my friends his way if they are in need of a Ford! More

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Working with Jon Jenks and his team was great! They all worked really hard to make sure that I was able to find everything I was looking for and find the best possible deal for me. I really felt l They all worked really hard to make sure that I was able to find everything I was looking for and find the best possible deal for me. I really felt like they cared about helping me get what I needed and didn’t make me feel pressured to make a decision before I was ready. I would definitely recommend Jon and his team! More

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I'm from California but I bought from Larry H. Miller, Provo, because I got such a great deal. The salesman, Dakota Archer, was very helpful and he worked hard to find the right truck for me. Jeff Miller, Provo, because I got such a great deal. The salesman, Dakota Archer, was very helpful and he worked hard to find the right truck for me. Jeff Mellen and Fabiola Corona helped me get all the documentation for the California registration. They were great. I just love my 2024 F150 Powerboost truck. I would recommend this dealer. More

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I HIGHLY RECOMMEND JON JENKS, our salesman, and the staff at Larry H. Miller Ford Lincoln Provo!!! Jon went above and beyond in customer service, care and support to get the truck I wanted. HE IS AMAZING! at Larry H. Miller Ford Lincoln Provo!!! Jon went above and beyond in customer service, care and support to get the truck I wanted. HE IS AMAZING! Jon helped me set up the FORD APP and patiently explained the features. The dealership was awesome getting through finance and us on the road in our new truck. We could not be happier with the customer service and car buying experience we received at Larry H Miller FORD Lincoln Provo!!! More

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Jonny and Dakota are the people to buy from hands down! Don’t give it a second thought and go see them! Don’t give it a second thought and go see them! More

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Im still awaiting shipment and arrival of my vehicle. But so far the negotiations, financing, and signing of paper remotely have been smooth & easy. Very quick response times from salesman and finance. E But so far the negotiations, financing, and signing of paper remotely have been smooth & easy. Very quick response times from salesman and finance. Everything has been very straight forward and simple. More

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