Danah Rosenmeier | Page 6

I was on vacation from OK visiting my daughter and pulling a 37 ft travel trailer. We stopped by and were looking for a truck for my son in law, I saw a truck I liked, stopped in Monday and talked wit pulling a 37 ft travel trailer. We stopped by and were looking for a truck for my son in law, I saw a truck I liked, stopped in Monday and talked with Josh and Danah and put a deal together. No games, just very casual treatment, and I retired from automobile business. More

by randybush0 Verified Customer Verified Customer

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Expected more from a small town dealership. Bought a very beautiful van with the help of salesman named Brennon. Very prompt communication and eager to help us with a sale. We had some hiccu Bought a very beautiful van with the help of salesman named Brennon. Very prompt communication and eager to help us with a sale. We had some hiccups along the way, but ultimately were able to make a deal. Unfortunately, after driving the van home, we laid back seats down and found that the carpeting and vent covers underneath the third row of seats were completely broken/ripped/disconnected. The carpeting was not attached to vehicle floor at all and where it was supposed to be attached, the attachment points had ripped through the carpet. We also found the handle to adjust the rear passenger seat sitting in a cup holder... rather than being attached to seat to be able to adjust the seat. As we got home after business hours of the dealership, I emailed photos to dealership and asked for a remedy. Not even 12 hours after the purchase, I was told that it was our responsibility to look over the vehicle completely to identify if there was any concerns and that these issues "could have been discussed prior to purchase of vehicle." Unfortunately, the dealership was unwilling to provide any additional help or remedy. A phone call to sales manager, Jeff, was respectful, but disheartening that they were unwilling to remedy any issue. Bought this van from a small town dealership to avoid the hassles of larger dealerships. I purchased from a dealership as I wanted to be able to trust the vehicle I was purchasing was sound, complete, safe, and no shoddy aspects. I expected quality was focused on more than quantity, but apparently at this dealership, when the deal is done, the dealership is done. Lessons learned: 1) Don't rely on the dealership's inspection-- complete your own, unrelenting evaluation and inspection of every aspect of the vehicle. 2) Don't trust that Google reviews are the sole reason to trust a dealership. More

by New hybrid owner Verified Customer Verified Customer

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by tzimer Verified Customer Verified Customer

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Was easy to work with! Go me the car I wanted and in a timely manner! Go me the car I wanted and in a timely manner! More

by Jolie Verified Customer Verified Customer

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Everyone was so helpful and friendly. I felt like I was really being taken care of. I got a great deal on a beautiful suv. I highly recommend Summit Ford. I felt like I was really being taken care of. I got a great deal on a beautiful suv. I highly recommend Summit Ford. More

by cwirla Verified Customer Verified Customer

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I like the Ford Escape in most ways. I should have stayed more focused on the type of vehicle I was looking for. I should have asked more questions about the Escape; what it had and what I should have stayed more focused on the type of vehicle I was looking for. I should have asked more questions about the Escape; what it had and what it didn't have such as a spare wheel. I need to learn about how to utilize more of its features. I need to know if I can replace the headlight bulbs by myself without affecting the warranty. I did this with both the Mercury Mariner and the Mercury Villager I previously owned. I do enjoy driving the Escape. I found much I like about the Escape. It is a good vehicle. The people at Summit Ford were polite and courteous to my wife, myself and our little four-legged girl. I thank them for that. I thank them for their patience when I did a few absent-minded things; such as I gave them the wrong spare key to the Mercury Mariner. More

by dandsstowell Verified Customer Verified Customer

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I recently purchased a car from Summit Auto. Staff was very helpful and the process moved along in an efficient, professional manner. Dave was great to work with. Staff was very helpful and the process moved along in an efficient, professional manner. Dave was great to work with. More

by jdalman1 Verified Customer Verified Customer

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Sold us a truck work no title. We had to put 1000 dollars down to hold it, every week after was another 1000. Took 2 weeks to get a title yet we didn't get 1000 back per week. Te We had to put 1000 dollars down to hold it, every week after was another 1000. Took 2 weeks to get a title yet we didn't get 1000 back per week. Terrible paperwork as well. More

by jason@wollnerpe.com Verified Customer Verified Customer

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They worked in our favor to get were we needed to be. They were professional and polite made sure we were comfortable and enjoyed there hospitality. They were professional and polite made sure we were comfortable and enjoyed there hospitality. More

by lindamoldscheck Verified Customer Verified Customer

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